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Tele calling

Tele calling

VIHU

1 - 5 years

0 Lacs

kolkata west bengal

Posted:4 days ago| Platform: Shine logo

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Skills Required

customer service orientation excellent communication skills empathy professionalism basic computer skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive at M/S Rain Tours and Travels in Kolkata, you will be a vital point of contact for customers, assisting them with inquiries, providing information about services, and ensuring a positive customer experience. Key Responsibilities: - Answer incoming customer inquiries via phone and email. - Provide information about travel services, packages, and itineraries. - Assist customers with booking, cancellation, and other travel-related queries. - Address customer concerns and resolve issues professionally and promptly. - Maintain accurate and detailed records of customer interactions. Qualifications And Skills: - Minimum educational requirement: 12th Standard / PUC. - Strong customer service orientation. - Excellent communication skills, both verbal and written. - Ability to handle customer inquiries and concerns with empathy and professionalism. - Basic computer skills for data entry and communication. Join Rain Tours and Travels in Kolkata as a Customer Care Executive to assist customers, provide information, and ensure a positive customer experience.,

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