Posted:18 hours ago|
Platform:
On-site
Full Time
Key Responsibilities
· Make outbound calls to new and existing customers to promote company products and services.
· Handle inbound calls from customers, explain offerings, and resolve basic queries.
· Use calling scripts and product knowledge to engage customers and pitch suitable solutions.
· Ask questions to understand customer needs and match the right product or offer.
· Generate leads for field sales or showroom visits and schedule appointments.
· Record customer details, call outcomes, and orders accurately in the CRM or Excel.
· Follow up on previous calls, quotations, and leads until closure or drop.
· Achieve daily/weekly call volumes and monthly sales/lead targets.
· Share customer feedback, objections, and market information with the sales and marketing team.
· Maintain professional telephone etiquette and represent the company brand positively.
Skills and Qualifications
· Any graduate with 1 -3 years of experience in telesales or customer service.
· Good communication skills in English and local language.
· Confident telephone manner and persuasive selling skills.
· Basic computer skills (Excel, email, CRM/data entry).
· Target-oriented, self-motivated, and able to handle rejections.
· Willingness to work with call targets and performance-based evaluations.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
Ten X Diamonds Spot
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