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SGRS Academic Pvt. Ltd
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Tele Calling Executive

Tele Calling Executive

SGRS Academic Pvt. Ltd

1 years

1 Lacs

dumka

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Skills Required

development training certification database enrollment support communication empathy excel teamwork service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Location

Dumka

Job Description: Telecalling Executive – Skill Development (DDU-GKK)

Responsibilities

Make outbound calls to potential candidates and their families.
Explain program benefits (free training, boarding, certification, placement).
Handle inbound queries and provide accurate information.
Maintain candidate database with updated records of calls and responses.
Follow up regularly with leads to ensure enrollment and participation.
Coordinate with field mobilization team for conversions.
Achieve daily/weekly/monthly calling targets.
Support mobilization activities (campaigns, event follow-ups, reference calling).

Skills Required

Strong communication in local language(s) & Hindi (English is an advantage).
Persuasive speaking and convincing ability.
Patience, empathy, and ability to build rapport with rural youth/families.
Basic computer skills (MS Excel, Google Sheets, CRM).
Target-driven with positive attitude and teamwork spirit.

Qualification & Experience

Minimum: 10+2 (Graduate preferred).
6 months to 1 year of telecalling/customer service/student counselling experience.
Preference for candidates with skill development project experience (DDU-KK)

Compensation

As per industry standards/project norms.
Incentives based on performance.

Apply Now

Send CVs to: hr@sgrsgroup.com

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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