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Sai Aqua and Pets
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Tele Calling Executive

Tele Calling Executive

Sai Aqua and Pets

0 years

|

1 Lacs

kolathur chennai tamil nadu

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

in-person communication skills negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Conduct outbound calls to existing and potential customers to inform them about new pet supplies, aquarium products and ongoing promotions or special offers.
Proactively follow up on leads generated from online inquiries, store visits, or marketing campaigns.
Achieve daily/weekly/monthly targets for lead conversion and sales.
Receive and handle inbound calls from customers regarding product information, pricing, stock availability, and order status.
Provide accurate and helpful information about pet care, aquatic life, and the appropriate use of products sold
Efficiently resolve customer issues, complaints, and concerns over the phone or escalate them to the appropriate department when necessary.
Maintain detailed and up-to-date records of customer interactions, sales calls, and follow-up activities.
Collect customer feedback on products and services to help improve offerings and service quality.
Conduct follow-up calls to ensure customer satisfaction after a purchase or service delivery.
Assist in maintaining the customer database by ensuring all contact information is current and correct.
Excellent verbal communication and listening skills
Strong convincing, negotiation, and telesales skills.
Training Will be Provided.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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Sai Aqua and Pets

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