0 years

1 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller (English & Malayalam)
Location: Kakkanadu, Kerala
Salary: ₹12,000 per month

Job Description:

We are looking for a motivated and confident Telecaller who can communicate effectively in both English and Malayalam. The ideal candidate will handle inbound and outbound calls, explain our products/services to customers, and maintain good customer relationships.

Key Responsibilities:

  • Make outbound calls to potential and existing customers.
  • Explain products/services and their benefits clearly in Malayalam and English.
  • Handle customer inquiries and follow up as needed.
  • Maintain call records and update the database regularly.
  • Work with the sales/support team to achieve daily and monthly targets.

Requirements:

  • Proficiency in English and Malayalam (spoken and written).
  • Good communication and listening skills.
  • Basic computer knowledge (MS Office, CRM software preferred).
  • Positive attitude and customer service mindset.
  • Minimum qualification: Plus Two (Degree preferred).
  • Previous telecalling or customer service experience is an added advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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