On-site
Full Time
Heyday Resorts is seeking a results-driven Telecalling Staff to manage inquiries, close bookings, and exceed targets. You'll provide exceptional customer service, handle client feedback, and maintain strong relationships.
Key Responsibilities- Manage Inquiries: Respond to phone and email inquiries, providing accurate information about our properties.
- Close Bookings: Convert leads into bookings, meeting or exceeding monthly targets.
- Client Feedback: Collect and document client feedback to improve services.
- Status Calls: Conduct follow-up calls to ensure client satisfaction and resolve issues.
- Platform Handling: Manage online booking platforms, ensuring seamless customer experience.
Requirements- Excellent communication and sales skills
- Ability to work under pressure and meet targets
- Strong customer service and problem-solving skills
- Familiarity with CRM software and online booking platforms
What We Offer- Competitive salary and incentives
- Opportunity to grow with a leading resort group
- Training and support to excel in your role
If you're a motivated and customer-focused individual, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: ₹8,369.53 - ₹10,000.00 per month
Benefits:
Work Location: In person
Heyday
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