Posted:1 day ago|
Platform:
On-site
Full Time
Responsibilities:
- Respond promptly to customer inquiries via phone, email.
- Acknowledge and resolve customer complaints in a professional manner.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with internal departments to resolve customer issues.
- Ensure customer satisfaction and provide professional customer support.
- Provide information about products and services to customers.
- Follow up on customer interactions to ensure all issues are resolved.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Requirements:
- Proven experience as a Customer Care Executive or similar role.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule:
Experience:
Language:
Work Location: In person
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