Tele Calling Counselor - Study Abroad

Company Description

Welcome to Gradlers, your trusted partner in pursuing higher education abroad! We specialize in guiding students to prestigious undergraduate and postgraduate programs in top destinations like the United States, the United Kingdom, Canada, Australia, Ireland, Germany, France, and New Zealand. We offer comprehensive support, from selecting the perfect university and program to navigating the application and visa process. With Gradlers, you gain a dedicated partner committed to simplifying your journey and ensuring your success at every step. Join us at Gradlers and embark on your global educational journey with confidence!

Role Description

This is a full-time, on-site role for a Tele Calling Counselor - Study Abroad, located in Hyderabad. The Tele Calling Counselor will be responsible for reaching out to prospective students, providing detailed information about study abroad programs, and assisting them throughout the university application process. The key tasks include identifying prospective students, making calls to inform them about study abroad opportunities, and guiding them through the steps required for admission and obtaining visas. The role also involves maintaining accurate records of student interactions and supporting them in preparing for a seamless transition to their chosen study destination.

Qualifications

• Excellent communication and interpersonal skills
• Strong tele-calling and customer service experience
• Knowledge of international education systems and university application processes
• Proficiency in the English language; additional languages are a plus
• Detail-oriented with strong organizational abilities
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Bachelor's degree in any field; experience in education counseling is a plus