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Tele Caller

Trackline Resources LLP

0 - 1 years

1 - 2 Lacs

Surat

Posted:1 month ago| Platform:

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Skills Required

Communication Skills Telecalling Computer Knowledge Patience Cold Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Telecaller Roles and Responsibilities Making Outbound Calls Contacting potential or existing customers to inform them about products or services. Receiving Inbound Calls Handling incoming customer queries, complaints, or service requests. Providing Product/Service Information Clearly explaining product features, pricing, offers, and benefits. Maintaining Call Records Logging call details and outcomes in CRM or Excel sheets accurately. Handling Customer Complaints Addressing issues calmly and escalating complex cases to the appropriate department. Following Communication Scripts Using pre-approved scripts to ensure consistency and compliance in communication. Feedback Collection Gathering customer feedback to improve services or support. Coordinating with Sales/Support Teams Non targeted job with fix salary

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Tele Caller