Posted:3 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time, on-site role for a Telecaller located in Kota. The Telecaller will be responsible for making outbound calls to potential clients, providing information about the company's financial products and services, and answering any queries. The role involves maintaining customer information in the database, following up on leads, and ensuring a high level of customer satisfaction. The Telecaller will also handle customer complaints and provide appropriate solutions promptly to ensure the company's products and services are meeting the clients’ needs.

Qualifications

  • Communication and interpersonal skills
  • Customer-service skills and client relationship management
  • Basic computer skills and familiarity with database management
  • Ability to handle customer complaints efficiently
  • Previous telecalling or telemarketing experience is a plus
  • High school diploma or equivalent; college degree in a related field is advantageous

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