Key Responsibilities: Make outbound calls to potential customers to promote products or services. Answer incoming calls and respond to customer inquiries. Maintain a database of customer information and call records. Follow up on leads and conduct market surveys. Provide accurate information to customers regarding products and services. Meet daily/weekly/monthly call and sales targets. Handle customer complaints or escalate to relevant departments when necessary. Maintain a high level of professionalism and product knowledge. Required Skills: Excellent verbal communication skills in [English/Hindi/Regional Language]. Strong interpersonal and negotiation skills. Ability to work under pressure and meet targets. Basic computer knowledge and proficiency in MS Office. Good listening and problem-solving skills. Qualifications: Minimum 12th Pass or Bachelor's degree in any discipline. Previous telecalling or customer service experience is a plus. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Shift allowance Language: Hindi (Preferred) English (Preferred) Work Location: In person
Responsibilities Are you a skilled Telecaller with a strong command over MS-Excel and proficiency in both spoken and written English and Hindi? If so, we have an exciting opportunity for you at Gautam Modi Group! As part of our dynamic team, you will be responsible for making outbound calls to potential clients, maintaining accurate records in Excel, and providing excellent customer service in both English and Hindi. Your responsibilities will include: Making outbound calls to generate leads and follow up on potential clients. Creating and updating customer records in MS-Excel for easy access and tracking. Communicating effectively with clients in both English and Hindi to address their queries and concerns. Providing detailed information about our products and services to potential clients. Collaborating with the sales team to achieve targets and meet deadlines. Ensuring customer satisfaction through prompt and efficient service delivery. Adhering to company policies and procedures to maintain a high level of professionalism. If you are a motivated individual with excellent communication skills and a passion for customer service, we want to hear from you! Join us at Gautam Modi Group and take your career to new heights. Apply now! About Company: The Gautam Modi Group was founded by Mr. Chimanlal Modi in 1932 at Gwalior, later led by his son Mr. Gautam Modi. Gautam Modi Group started their business with the dealership of tractors, they moved to Mumbai and started the dealership of two-wheelers. The group acquired the Hyundai dealership since then there is no turning back. The group acquired the Ford dealership, followed by Audi at Mumbai and Thane locations. In 2019, the group acquired the MG Motors dealership, making it the only dealer in Mumbai.