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Tele caller

Reliance Nippon Life Insurance

0 years

0 Lacs

Kolkata West Bengal India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Interpersonal Skills Telecalling Basic Computer Skills Customer service Verbal Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Reliance Nippon Life Insurance is a leading private sector life insurance company in India. We provide diverse insurance solutions covering Protection plans, Child education plans, Retirement plans, Savings & Investment plans, and Health plans. Our goal is to cater to the varied needs of our customers, ensuring comprehensive financial security and peace of mind. We are committed to delivering quality products and services to our clients.

Role Description

This is a full-time on-site role for a Tele caller located in Kolkata. The Tele caller will be responsible for reaching out to potential and existing customers, understanding their insurance needs, and explaining different life insurance products offered by the company. Day-to-day tasks include making outbound calls, answering customer queries, scheduling appointments, and maintaining accurate records of customer interactions. The Tele caller will also follow up with clients to ensure satisfaction and address issues promptly.

Qualifications

Excellent verbal communication and interpersonal skills
Experience in customer service and telecalling
Ability to understand and explain life insurance products
Basic computer skills for data entry and record management
High school diploma or equivalent; Bachelor&aposs degree is a plus
Proactive and positive attitude towards work
Ability to work effectively in a team and independently
Previous experience in the insurance sector is advantageous

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