Tele Caller Executive

Job Title: Part-Time Faculty - (Telecaller Executive Female)

Experience: Minimum 1year

Job Type: Part Time

Job Summary:

We are seeking a motivated and confident Telecaller Executive to join our team. The primary responsibility is to handle outbound and/or inbound calls to promote products/services, address customer inquiries, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills, a persuasive attitude, and the ability to work in a target-driven environment.

Key Responsibilities:

· Make outbound calls to prospective or existing customers to promote products or services.

· Handle inbound calls and respond to customer inquiries in a timely and professional manner.

· Follow up on leads and maintain an organized database of customer interactions.

· Achieve daily, weekly, and monthly call and conversion targets.

· Maintain accurate records of calls, feedback, and outcomes using CRM tools or spreadsheets.

· Build and maintain strong relationships with customers to encourage repeat business.

· Collaborate with the sales, marketing, and support teams to align on goals and strategy.

Qualifications Required:

· Education: A bachelor’s degree in any field is preferred.

· Communication Skills: Excellent verbal communication skills in [required languages - e.g., English, Tamil]

· Technical Skills: Basic computer knowledge; ability to use MS Office and CRM software.

· Ability to work under pressure and meet targets.

· Strong problem-solving and negotiation skills.

How to Apply:

Interested candidates are requested to send their updated resumes to Email: [email protected]

Job Type: Part-time

Expected hours: No more than 42 per week

Benefits:

• Cell phone reimbursement
• Work from home

Work Location: In person