Tele Caller Executive

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Telecaller cum Receptionist, you will be the face and voice of our spa. You’ll handle inbound and outbound calls, manage front desk responsibilities, and ensure every guest receives a warm welcome and prompt assistance.

Key Responsibilities

  • Handle incoming calls and provide information about spa services, offers, and bookings.
  • Schedule and confirm appointments efficiently using spa software or manual logs.
  • Welcome clients at the front desk, check them in, and guide them through the spa experience.
  • Maintain client records and ensure confidentiality of personal data.
  • Follow up with clients post-service for feedback and future bookings.
  • Manage billing, cash handling, and maintain front desk cleanliness.
  • Promote current spa offers and wellness packages over the phone and in person.
  • Coordinate with therapists to ensure smooth service flow.

Requirements

  • Prior experience in the spa, wellness, or hospitality industry preferred.
  • Good communication skills in English and local language(s).
  • Confident, presentable, and customer-friendly attitude.
  • Basic knowledge of MS Office and appointment scheduling tools.
  • Ability to multitask and handle pressure during busy hours.

What We Offer

  • Positive and professional work environment
  • Attractive salary + performance incentives
  • Training and growth opportunities in the wellness sector
  • Staff discounts on spa services

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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