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Tele Caller Executive

Tele Caller Executive

Medcity Study Abroad

0 - 1 years

1 Lacs

cochin

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

communication database resolve service crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Job Position : Tele Caller Executive

Location: Kochi
Job Type: Full-time
Experience Required: 0–1 years (Freshers can apply)
Salary: 10K-15K

Job Summary:

We are looking for a motivated and results-driven Tele caller to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, handling inbound queries, and promoting our products/services. You should have excellent communication skills and a passion for customer service.

Key Responsibilities:

Make outbound calls to potential customers to introduce and sell products/services.
Answer inbound calls and respond to customer queries effectively.
Maintain and update the customer database with accurate information.
Follow up with leads and ensure high conversion rates.
Handle customer complaints and resolve issues promptly.
Meet daily/weekly/monthly call and sales targets.
Work closely with the sales team to generate qualified leads.

Requirements:

High school diploma or equivalent; bachelor's degree is a plus.
Proven experience as a tele caller or similar customer service/sales role (preferred).
Excellent verbal communication skills in [language(s) required].
Basic computer knowledge and experience with CRM software is a plus.
Ability to handle rejection and remain calm under pressure.
Strong listening and problem-solving skills.
Good Voice and pitching ability
Problem Solving Approach
Positive Attitude

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Experience:

Cold calling: 1 year (Required)

Location:

Cochin, Kerala (Required)

Work Location: In person

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Tele Caller Executive