Tele Caller Executive

0 years

0 - 2 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle incoming and outgoing calls professionally and courteously.
  • Provide information to patients/attendants regarding hospital services, doctors’ availability, consultation timings, and procedures.
  • Schedule, confirm, and manage appointments.
  • Maintain records of patient interactions, inquiries, and appointments in the hospital system.
  • Follow up with patients for reminders, feedback, and service satisfaction.
  • Escalate unresolved queries to the concerned department.
  • Support in patient relationship management and ensure a smooth communication experience.

Job Type: Full-time

Pay: ₹8,086.00 - ₹24,706.65 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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