Tele Caller Executive

2 - 3 years

1 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Tele caller Executive– Domestic & International (Inbound & Outbound)

Experience: 2–3 Years

Location: Bangalore

Employment Type: Full-time

Job Summary:

We are seeking a professional and dynamic Telecaller with 2–3 years of experience in handling both domestic and international calls, including inbound and outbound interactions. The ideal candidate should possess excellent communication skills, a customer-centric attitude, and the ability to handle multiple conversations efficiently.

Key Responsibilities:

  • Handle inbound and outbound calls from domestic and international customers.
  • Understand customer queries, provide appropriate solutions, and ensure timely follow-ups.
  • Promote products/services where applicable and generate leads when required.
  • Maintain call logs, reports, and feedback documentation accurately.
  • Achieve daily/weekly/monthly call targets and performance metrics.
  • Coordinate with internal teams for issue resolution or escalation.
  • Ensure a high level of customer satisfaction in every interaction.

Requirements:

  • 2–3 years of proven experience in a similar telecalling/customer service role.
  • Experience in handling both domestic and international calls (inbound & outbound).
  • Excellent verbal communication in English and at least one regional language.
  • Strong interpersonal and persuasion skills.
  • Prior experience in BPO/Call Center or similar industries.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

  • Day shift

Application Question(s):

  • How many years of Tele Caller experience do you have?
  • How soon can you join?

Work Location: In person

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