Tele Caller Executive

0 years

1 Lacs

Posted:21 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key duties and responsibilities

  • Outbound and inbound calls: Make outbound calls to prospective and existing clients to promote steel products and services, and handle incoming calls to answer questions and address concerns.
  • Lead generation and sales: Identify and qualify new leads, explain product features and benefits, persuade customers to purchase, and work to achieve daily and monthly sales targets.
  • Customer relationship management: Build and maintain positive relationships with customers through effective communication and problem-solving.
  • Information management: Maintain accurate records of all customer interactions and update CRM systems with contact information, notes, and sales progress.
  • Customer support: Address and resolve customer issues and complaints promptly and professionally to ensure customer satisfaction.
  • Product knowledge: Stay up-to-date on product information, pricing, and promotions to provide accurate details to customers.
  • Collaboration: Work with sales and support teams to improve customer experience and close leads.
  • Adherence to policies: Follow company scripts, policies, and procedures during all telecalling activities.

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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