Tele Caller Executive (IT Sales)

Job Description

We are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales. Understanding the product/service details to effectively communicate with potential clients Meeting or exceeding sales targets. Identifying and escalating issues to supervisors when necessary. Reaching out to potential clients to explain the benefits and features of a company’s products or services Responding to inquiries from potential clients and addressing any concerns or issues Maintaining strong relationships with customers to ensure repeat business Following up on initial contacts and building a pipeline of prospective leads Meeting or exceeding sales goals and objectives Providing feedback to management regarding customer needs, concerns, interests, and potential for new products and services Completing call logs and call reports as necessary and updating them in the database Ensuring customer satisfaction and maintaining high quality service Required Skills: 1-3 experience in a customer service or telecaller role is preferred. Excellent communication and interpersonal skills. Ability to handle rejection and continue with a positive attitude. Experience in Domestic & International calling Knowledge of writing emails, and basic computers Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: Hybrid remote in Gautam Budh Nagar, Uttar Pradesh