Tele Caller Executive (Female)

Greetings from WD group .................!!!!!!!!!!!

Tele Caller Executive (Female)

Job Description

We are looking to employ Tele Caller Executive (Female)

Job Responsibilities:

Make outbound/Inbound calls to customers to interact with them.

Maintain a courteous and friendly nature when interacting with customers. Build positive work relationships with customers to enhance the image and public perception of a company.

• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated

Key Skills:

• Candidate should have pleasing personality with effective convincing and selling skill.
• Excellent Communication & Interpersonal Skills: (English, Hindi and Punjabi)
• Responsible and motivated to give your best.
• Should have strong relationship building & marketing skills.
• Ability to perform under pressure, strict time-lines and targets.

Functional Area: Immigration Consultancy Minimum Eligibility

• Strong & Sharp Communication Skills
• Fresher’s can apply with pleasing personality.
• Minimum Graduation.

What We Provide

• Handsome Salary, incentives & perks.
• Healthy working Environment.
• Direct Interview process will be as followed as below given procedure.

Interview process: -

• Need to Bring 1.pp. size photograph & Hard copy of candidate’s CV/Resume.
• 1st round of Interview will be followed with a Written Test.
• Test consists of an introductory part & family details of candidate & some reasoning type Questions based on Gen.IQ & aptitude after that candidate has to write a Job application.
• After Written round there will be, Face to Face interaction rounds With HR & higher management.

For any doubts, queries or assistance, please feel free to get in touch with us at +91-98154-76756.

All the Best.........

Regards

Team-HR, WD Group

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Work Location: In person