Tele caller

Key Responsibilities

• Answer incoming calls related to room bookings, event inquiries, and hotel services.
• Make outbound calls to follow up on inquiries, confirm reservations, or promote offers.
• Explain hotel facilities, room availability, pricing, and promotions clearly to customers.
• Maintain accurate records of bookings, cancellations, and guest information.
• Coordinate with the front office, housekeeping, and management as needed.
• Handle guest complaints or redirect to the appropriate department.
• Upsell rooms or packages when possible.
• Required Skills
• Good spoken communication in [English / Local Language]
• Basic knowledge of hotel operations or reservation systems
• Polite and persuasive telephone manner
• Ability to handle pressure and multitask
• Computer literacy (MS Excel, email, hotel booking software, etc.)

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person