TECKVALLEY INDIA PRIVATE LIMITED

20 Job openings at TECKVALLEY INDIA PRIVATE LIMITED
Full Stack Developer kolkata 3 - 4 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

About the Role Were building the future of AI-powered Carbon Economy driving transparency, intelligence, and automation across the energy and carbon monitoring, measurement, modeling, and management. As a Full Stack Developer , you will be central to architecting scalable, production-grade software solutions that integrate Generative AI , retrieval pipelines , and agentic architectures to unlock new efficiencies and insights for energy and sustainability stakeholders. Youll work closely with product strategists, AI researchers, and blockchain engineers to deliver applications that are intuitive, intelligent, and mission-critical for the evolving carbon economy. Key Responsibilities Architect and develop full-stack platforms for the energy and carbon management domain combining real-time data, AI workflows, and smart analytics. Design and maintain performant, scalable front-end (React, Vue, or equivalent) and back-end (Python, Node.js, or Go) systems. Lead the integration of Generative AI capabilities using frameworks such as Langchain , LangGraph , LangTools , and Cursor . Build RAG (Retrieval-Augmented Generation) pipelines using vector databases (e.g., Pinecone, Weaviate, Chroma, FAISS) to enhance AI decision support. Implement Agentic AI architectures that allow for autonomous decision-making and multi-step reasoning. Collaborate with blockchain developers to bridge AI interfaces with carbon credit registries, exchanges, and digital asset systems. Deploy production-grade APIs and AI-driven interfaces that enhance transparency, pricing, and validation across carbon offset transactions. Work cross-functionally with sustainability experts and quant teams to translate market needs into usable, impactful applications. Contribute to system architecture, CI/CD, observability, and security compliance for AI-driven carbon platforms. Required Qualifications 3-4+ years of full stack development experience , with proven track record deploying customer-facing products in production. Proficiency with JavaScript/TypeScript , Python , and modern frameworks (React, FastAPI, Node.js). Hands-on experience embedding GenAI capabilities in real-world applications (e.g., GPT-4- powered agents, summarizers, auto-taggers). Strong understanding and implementation of RAG pipelines and vector database systems . Experience building autonomous agent workflows with tools like Langchain , LangGraph , or LangTools . Comfort with API-first architecture, microservices, and cloud deployments (AWS, GCP, or Azure). Familiarity with energy, carbon, or climate-tech ecosystems is a plus. Preferred Qualifications Experience working in energy trading , climate finance , or carbon markets . Experience with blockchain , smart contracts , token generation , or decentralized asset registries . Understanding of tokenized carbon credits or blockchain-based MRV (Monitoring, Reporting, Verification) solutions. Exposure to prompt engineering , embedding optimization , and AI observability. Background in ESG platforms, sustainability analytics, or digital MRV tools. Experience with geospatial data visualization or time-series forecasting in carbon and energy applications. Contributions to open-source AI or climate-tech communities.

AI Engineer (Agents & Automation) kolkata 2 - 6 years INR 8.0 - 12.0 Lacs P.A. Work from Office Full Time

We are building the future of staffing: humans and AI Agents working together. We are looking for an AI Engineer who can design, build, and deploy AI-powered Agents to automate tasks and collaborate with our Virtual Assistants (VAs) and clients. This role combines applied AI engineering, workflow automation, and hands-on development with cutting-edge technologies. Key Responsibilities: Work closely with VAs and client teams to identify automation opportunities in daily workflows. Design and develop AI Agents that automate tasks such as scheduling, research, reporting, email triage, and data entry. Implement Retrieval-Augmented Generation (RAG) pipelines, LLM-based workflows, and agent architectures. Deploy AI solutions into production environments with scalability and reliability in mind. Collaborate with internal and client teams on AI-driven projects, ensuring practical and measurable business impact. Continuously monitor, evaluate, and improve AI models, workflows, and automations. Tech Stack & Tools: Python (FastAPI, Flask), JavaScript (React/Node.js) Generative AI APIs (OpenAI, Anthropic, etc.) LangChain, LlamaIndex, CrewAI, Autogen Vector Databases (Pinecone, Weaviate, ChromaDB) Cloud (AWS, GCP, Azure) Automation frameworks & workflow orchestration tools Required Qualifications: Hands-on experience building with LLMs, RAG pipelines, or agent frameworks. Strong programming skills in Python; familiarity with JavaScript/TypeScript is a plus. Experience with APIs, databases, and cloud deployment. Understanding of prompt engineering and model fine-tuning. Ability to work collaboratively with cross-functional teams and non-technical stakeholders. Preferred Qualifications: Experience in workflow automation or business process automation. Familiarity with HRTech or staffing/outsourcing workflows. Exposure to Replit, GitHub Codespaces, or other cloud-based dev platforms.

PHP Developer kolkata 3 - 7 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

Key Responsibilities Develop, test, and maintain robust web applications using PHP and Laravel. Design and implement database schemas and queries using MySQL. Collaborate with cross-functional teams to define project requirements and deliverables. Optimize application performance and ensure scalability. Integrate third-party APIs and services as needed. Utilize Git for version control and collaborate effectively in a team environment. Deploy and manage applications in various environments, including cloud services (AWS preferred). Stay updated with industry trends and best practices in web development. Required Qualifications Proven experience as a PHP Developer with expertise in Laravel. Strong understanding of MySQL database design and management. Proficiency in Git for version control and team collaboration. Solid understanding of object-oriented programming and MVC architecture. Good problem-solving skills and attention to detail. Good to Have Experience with other PHP frameworks like Symfony and CodeIgniter. Familiarity with WordPress development. Basic knowledge of cloud platforms, especially AWS. Understanding of front-end technologies like HTML, CSS, and JavaScript. Knowledge of CI/CD pipelines and DevOps practices.

Social Media Expert kolkata 2 - 5 years INR 3.0 - 7.0 Lacs P.A. Work from Office Full Time

Present social media reports based on analytics from Google My Business, HubSpot, Facebook analytics, and Google Analytics. Promote your brand on social media networks, like Pinterest, Facebook, Instagram, LinkedIn, Twitter, Quora, Reddit, etc. Conduct a well-researched Hashtag analysis to boost visibility on social media platforms Utilizing industry best practices and familiarity with the organization's mission to inspire ideas and content. Developing and implementing content strategy & conceptualizing content to reach the target audience. Monitoring social media ORM, CRM, & creating strategies to raise brand awareness. Build and execute social media strategy through competitive research, platform determination, etc. Conduct campaign planning and execution on various social media platforms. Optimize pages within each platform to increase the visibility of clients social content's organic growth. Develop, implement, and manage our social media strategy after conducting competitive research, platform determination, messaging, and audience identification. Plan, publish, and share content (including original text, images, video, etc.) on a daily basis that builds meaningful connections, increases brand awareness, and encourages community members to engage with the brand. Set up and optimize company pages within each platform to increase the visibility of companys social content Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns Generating weekly and monthly performance reports and analyzing trends, goals, opportunities, and other key performance indicators. Track, report and analyze social media analytics data and the various search engine marketing (SEM) campaigns. Improve social media visibility and increase traffic using SEO, Social Media Channels, Content Marketing and Link Building. Staying up to date with the latest social media best practices and technologies.

AVP of Sales kolkata 10 - 15 years INR 25.0 - 30.0 Lacs P.A. Work from Office Full Time

Role Summary: We are looking for an experienced and visionary Senior Sales Head/AVP of Sales to lead and scale our sales function. This is not just a revenue-driving role; its a strategic leadership position responsible for building a structured, high-performance sales organization that aligns with our companys long-term goals. The ideal candidate must be both a practitioner and a strategistsomeone who can close high-value deals, mentor a team, implement scalable methodologies and systems, and improve our overall sales culture. You will lead the transformation of our sales department into a world-class function. We are seeking a true leadersomeone who will not wait for direction but will take ownership of the departments vision, execution, and evolution. The individual must demonstrate a proactive mindset, confidently advising and challenging senior management, taking initiative to define what needs to be done, and leading by example. We are not looking for someone to merely follow instructionswe expect someone to also show us the way forward . Leadership, thought leadership, and the ability to act as a department builder and authority figure are essential. Key Responsibilities: Sales Strategy & Execution Develop and lead the execution of the companys overall sales strategy. Establish clear sales goals, forecasts, and performance benchmarks. Work with marketing and leadership to refine value propositions and go-to-market plans. Team Leadership & Mentorship Build, scale, and mentor a high-performing sales team. Design and deliver structured training programs for new and existing sales staff. Implement a repeatable sales playbook and ensure consistent methodology across the team. Sales Process, Tools & Systems Introduce and optimize CRM tools, sales automation platforms, and data-driven performance tracking. Collaborate with the AI/product team to co-develop custom internal tools. Define and institutionalize best practices in lead nurturing, pipeline management, and client follow-up. Client Engagement & Relationship Management Lead by example in high-stakes client conversations. Drive relationship management and client satisfaction post-conversion. Handle escalations and complex negotiations when necessary. Departmental Transformation & Thought Leadership Identify structural weaknesses within the current sales organization. Design initiatives to improve onboarding, productivity, and culture. Elevate the teams use of psychological selling techniques and sales principles. Act as a guiding force in shaping the departments trajectorynot just executing plans but creating them. What Success Looks Like: Measurable increase in lead conversion rates and sales velocity. Improved team performance and onboarding consistency. A scalable, replicable sales system adopted company-wide. Enhanced client retention and relationship management. Contribution to wider organizational goals beyond revenue. A complete transformation of the department from a reactive, customer-service-oriented function into a high-performing, proactive, high-velocity sales engine. We are not aiming for incremental improvementswe are seeking a bold leap in capability, mindset, and results.

MERN Developer kolkata 4 - 8 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

Key Responsibilities Design, develop, and maintain end-to-end full-stack applications using the MERN stack . Architect and implement solutions using microservices and monolithic architectures . Build and maintain responsive UI components using React.js, Redux, Next.js, Tailwind CSS, and Material UI . Develop secure and scalable RESTful APIs using Node.js and Express.js . Work with MongoDB, PostgreSQL, and Redis for data storage, querying, caching, and performance optimization. Write clean, maintainable, and scalable code in JavaScript (ES6+) and TypeScript . Collaborate with cross-functional teams to define, design, and ship features. Use GitHub for version control, branching, pull requests, and code reviews. Troubleshoot, debug, and optimize application performance for speed and scalability. Required Skills Technologies Core Development : Node.js, Express.js, React.js, Redux, Next.js UI Frameworks : Tailwind CSS, Material UI Databases : MongoDB, PostgreSQL, Redis Languages : JavaScript (ES6+), TypeScript Architecture : Microservices Monolithic applications APIs : RESTful API design and integration Version Control : GitHub (branching strategies, PRs, CI/CD workflows) Good to Have (Preferred Additional Skills) AI Development Tools : AI-based coding assistants (e.g., GitHub Copilot, Cursor, etc.) Maps Visualization : Google Maps, Mapbox Real-Time Communication : WebSockets, WebRTC Event Streaming : Kafka DevOps Cloud-Native : Docker, Kubernetes Experience Background Experience : 4-8 years as a Full-Stack Developer, with a strong focus on MERN technologies . Proven ability to build scalable, secure, and maintainable web applications. Strong problem-solving skills and the ability to work in Agile/Scrum teams. Excellent communication and collaboration skills.

Job Title: Python Developer noida 3 - 5 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

Job Overview: We are seeking a highly skilled and motivated Python Developer to join our dynamic development team The successful candidate will be responsible for designing, developing, and deploying cutting-edge applications using Python You will play a key role in all stages of the software development life cycle, from requirements gathering to testing and deployment You will collaborate closely with team members and clients to ensure that the applications meet the highest standards of quality and functionality Key Responsibilities: Develop high-quality applications using the Python programming language Participate in all phases of the software development life cycle, including requirements gathering, testing, and deployment Collaborate with cross-functional teams, including other developers, designers, and clients, to ensure applications are developed according to specifications Conduct thorough testing of applications to ensure they are free of errors and meet quality standards Deploy applications and provide post-deployment support as needed Mentor junior developers, providing guidance and support in their professional development Keep software programs up-to-date with the latest versions and technologies Job Requirements: Education: Bachelor's degree in Computer Science, Information Technology, or a related field Technical Skills:Proficient in Python programming language Experience with web development frameworks such as Flask or Django Strong understanding of relational databases (g , MySQL, PostgreSQL) and NoSQL databases Familiarity with Large Language Models (LLMs) and their detailed workings Knowledge of front-end technologies, including HTML, CSS, and JavaScript Experience with cloud-based infrastructure, such as AWS or Azure Problem-Solving Abilities:Excellent problem-solving skills with the ability to address complex issues that may arise during development Strong organizational skills to manage time effectively and meet project deadlines Communication Skills:Ability to effectively communicate with team members and clients Experience working both independently and collaboratively as part of a team Experience:Demonstrated experience in Python application development Prior experience mentoring junior developers is a plus 3+ Years of experience

Accounts Senior noida 7 - 9 years INR 3.0 - 6.0 Lacs P.A. Work from Office Full Time

Proficient in Bookkeeping, GST and TDS laws, can independently handle GST and TDS tasks apart from book keeping.

Senior Accounts Executive noida 3 - 7 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

We are looking to hire a candidate who is either a semi-qualified Chartered Accountant (CA Inter) or a fully qualified Chartered Accountant. The ideal candidate should have a minimum of one year of independent experience handling clients from the US, UK, or Canada. Additionally, the candidate must possess at least two years of hands-on experience with QuickBooks. The role will involve managing Accounts Payable (AP), Accounts Receivable (AR), bank reconciliations, and compiling financial statements (the latter being an added advantage). Excellent communication skills are mandatory for this position.

Senior Content Writer noida 6 - 10 years INR 3.0 - 7.0 Lacs P.A. Work from Office Full Time

Were looking for a thinker who writes. Someone who understands how ideas move through humans, search engines, and now AI models. The role goes beyond writing blogs or web pages. Its about building content that performs across all layers: human-readable, search-optimized, and AI-discoverable. Youll craft narratives that carry depth and clarity, structured for both traditional SEO and the new world of AIO (AI-optimized content) and GEO (Googles AI Overviews). Your work will cut across high-impact areas including long-form blogs, website pages, influencer content, and thought leadership pieces for Virtual Employee and its ecosystem brands Every piece you write should do three things: hold attention, earn trust, and surface where decisions are made Whether thats in Google, ChatGPT, or Perplexity or other AI platforms The ideal candidate understands entity SEO, structured data, and citation logic, and can translate complex ideas like workforce intelligence or AI-driven hiring into simple, credible, and engaging language This role demands precision, not verbosity Youll work closely with the marketing and SEO teams to plan, write, and refine content that meets VEs bar for logic, rhythm, and proof The role demands strong understanding of AI-optimized content and long-form editorial storytelling The ideal candidate should be able to translate complex business or technical ideas into clear, structured, and persuasive content If you can make your content make sense to both a human reader and an AI model, youll fit right in

Accounts and Finance Specialist kolkata 2 - 4 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Job Summary: We are seeking a detail-oriented and highly organized Accounts and Finance Specialist to join our finance team. The ideal candidate will manage and oversee financial transactions, accounting processes, and assist in financial reporting to ensure compliance with industry standards. Key Responsibilities: Key Responsibilities: Bookkeeping Manage day-to-day accounting functions such as accounts payable, accounts receivable, general ledger, and bank reconciliations. Assist in the preparation of monthly, quarterly, and annual financial statements. Bank Reconciliation Generation of Invoice and Purchase order Process and track invoices, purchase orders, and payments. Qualifications And Experience : Minimum of 1 - 4 years of experience in accounting and finance roles with oversee client. Good knowledge of accounting principles, Bookkeeping, Cash flow Management, Good communication skills

Senior SEO Expert kolkata 3 - 5 years INR 5.0 - 8.0 Lacs P.A. Work from Office Full Time

We are seeking an experienced and strategic senior SEO expert to lead and elevate our search engine optimization efforts. The ideal candidate will have a minimum of 5+ years of hands-on experience in on-page SEO, off-page SEO, technical SEO, and Google My Business (GMB) optimization. This role requires advanced expertise, leadership capabilities, and the ability to craft and implement strategies that deliver measurable results in organic traffic, rankings, and online visibility. Work Timings: 1pm to 10pm Conduct keyword research, competitor analysis, and content optimization. Develop and implement effective SEO strategies to improve organic rankings and traffic. Optimize website structure, metadata, and internal linking for better search visibility. Lead technical SEO audits and collaborate with developers to fix issues. Manage link-building strategies and outreach campaigns. Monitor SEO performance using tools like Google Analytics, Search Console, and SEMrush. Stay updated on industry trends, search engine algorithms, and best practices. Work closely with content, marketing, and web development teams to ensure SEO best practices. Provide SEO reports and insights to stakeholders. Develop multi-location SEO strategies, ensuring NAP (Name, Address, Phone) consistency across directories and platforms. Leverage geo-targeting techniques and optimize for local packs and maps rankings. Monitor and analyze GMB performance, leveraging insights for further optimization. Design and implement scalable solutions for large websites, including pagination, canonical tags, and URL structures. Create and implement strategies for international SEO, including hreflang tags, localization, and targeting multiple regions. Optimize for voice search and conversational queries using structured data and long-tail keywords. Develop programmatic SEO strategies to scale optimization for websites with extensive pages. Monitor and adapt to emerging technologies, such as AI-driven SEO, to maintain competitive advantages. Set up and manage advanced tracking in Google Analytics, GA4, and other analytics platforms. Implement conversion rate optimization (CRO) techniques to improve organic traffic ROI. Build comprehensive dashboards and automate reporting processes to track progress and KPIs effectively. Lead link-building campaigns, including outreach, guest blogging, and content promotion, to strengthen domain authority. Build relationships with industry influencers, bloggers, and publishers for collaborative SEO opportunities. Develop strategies for online reputation management, including managing brand mentions and combating negative reviews. Leverage digital PR to secure coverage on high-authority websites and publications. Conduct in-depth technical audits and recommend fixes for crawl errors, indexation issues, and structured data implementation. Optimize Core Web Vitals (loading speed, interactivity, and visual stability) to improve user experience and SEO performance. Implement advanced strategies such as JavaScript rendering, dynamic serving, and log file analysis. Manage website migrations, ensuring no loss in rankings, traffic, or indexation during transitions. Develop and execute a robust, data-driven SEO strategy that aligns with business objectives and marketing goals. Analyze competitor SEO strategies to identify opportunities and stay ahead in the market. Lead cross-functional collaboration with content, design, and development teams to ensure SEO is integrated into all digital initiatives. Monitor and report on SEO performance, including traffic, rankings, conversions, and ROI, using advanced analytics. Oversee the optimization of meta tags, headings, images, and content to improve rankings and enhance user experience. Conduct advanced keyword research to identify primary, secondary, and long-tail opportunities. Develop content strategies that align with search intent and improve E-E-A-T (Experience, Expertise, Authoritativeness, and Trustworthiness). Optimize for featured snippets, knowledge graphs, and other SERP features to increase visibility.

Senior Executive kolkata 5 - 7 years INR 3.0 - 7.0 Lacs P.A. Work from Office Full Time

A minimum of five years of experience in international sales, with a proven ability to communicate effectively with diverse clients and stakeholders. Excellent verbal, written, and interpersonal communication skills, facilitating strong relationships and results-driven sales strategies. Identify and pursue new sales opportunities assigned to them. Explain the customers about the company Services, Business & engagement Model Build and maintain strong, long-lasting customer relationships. Nurture and engage leads/prospects and convert them into qualified opportunities. Build a solid sales pipeline that can progressively materialize into sales conversion. Cross functional coordination and communication with internal stakeholders. Negotiate contracts and close deals effectively. Manage entire Sales lifecycle including client profiling, prospecting, lead qualification, proposal presentation and sales closure. Achieve sales targets and contribute to overall team goals.

AVP - Sales noida 10 - 20 years INR 25.0 - 30.0 Lacs P.A. Work from Office Full Time

Role Summary: We are looking for an experienced and visionary Senior Sales Head/AVP of Sales to lead and scale our sales function. This is not just a revenue-driving role; its a strategic leadership position responsible for building a structured, high-performance sales organization that aligns with our companys long-term goals. The ideal candidate must be both a practitioner and a strategistsomeone who can close high-value deals, mentor a team, implement scalable methodologies and systems, and improve our overall sales culture. You will lead the transformation of our sales department into a world-class function. We are seeking a true leadersomeone who will not wait for direction but will take ownership of the departments vision, execution, and evolution. The individual must demonstrate a proactive mindset, confidently advising and challenging senior management, taking initiative to define what needs to be done, and leading by example. We are not looking for someone to merely follow instructionswe expect someone to also show us the way forward . Leadership, thought leadership, and the ability to act as a department builder and authority figure are essential. Key Responsibilities: Sales Strategy & Execution Develop and lead the execution of the companys overall sales strategy. Establish clear sales goals, forecasts, and performance benchmarks. Work with marketing and leadership to refine value propositions and go-to-market plans. Team Leadership & Mentorship Build, scale, and mentor a high-performing sales team. Design and deliver structured training programs for new and existing sales staff. Implement a repeatable sales playbook and ensure consistent methodology across the team. Sales Process, Tools & Systems Introduce and optimize CRM tools, sales automation platforms, and data-driven performance tracking. Collaborate with the AI/product team to co-develop custom internal tools. Define and institutionalize best practices in lead nurturing, pipeline management, and client follow-up. Client Engagement & Relationship Management Lead by example in high-stakes client conversations. Drive relationship management and client satisfaction post-conversion. Handle escalations and complex negotiations when necessary. Departmental Transformation & Thought Leadership Identify structural weaknesses within the current sales organization. Design initiatives to improve onboarding, productivity, and culture. Elevate the teams use of psychological selling techniques and sales principles. Act as a guiding force in shaping the departments trajectorynot just executing plans but creating them.

Node.js Developer noida 3 - 5 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

Job Overview: We are looking for a talented and experienced Node.js Developer to join our growing team The ideal candidate will be responsible for building the back-end components of web and mobile applications, developing complex Node.js applications in the cloud, and designing scalable and efficient APIs You will work closely with designers, product owners, and other stakeholders to implement new features and ensure that our applications meet industry standards for quality, security, and performance Objectives of this Role: Develop and maintain back-end applications that power web and mobile solutions Implement complex Node.js applications within cloud infrastructure Design and maintain scalable, efficient APIs and integrate third-party APIs into Node.js applications Stay updated on emerging technologies and trends in Node.js development Key Responsibilities: Write efficient, transparent, and well-documented code that adheres to industry regulations and standards Collaborate with designers, stakeholders, and product owners to define, design, and implement new features in existing software solutions Participate in the performance optimization and tuning of existing Node.js applications, providing constructive feedback and reviewing software code for improvements Ensure compliance with privacy and security standards Continuously monitor and update the application to ensure it aligns with the latest industry trends and technologies Required Skills and Qualifications: Education: Bachelor's degree in Software Engineering, Computer Science, or a related field Experience: 3+ years of proven experience Technical Expertise: Proven experience in web application development with a strong focus on Node.js Proficiency in front-end technologies such as CSS, HTML, and JavaScript Knowledge of database technologies, including experience with MySQL or MongoDB Familiarity with web development frameworks, particularly Express.js Understanding of microservices architecture and DevOps principles Experience working within agile development methodologies Problem-Solving Skills: Excellent problem-solving abilities and management skills, capable of handling complex development tasks Preferred Skills and Qualifications: Certification in Node.js from a recognized organization Experience with cloud-based infrastructure, such as AWS or Azure Familiarity with front-end frameworks such as React.js or AngularJS Working knowledge of test-driven development (TDD) practices.

VA Sales & Lead Generation Representative kolkata 2 - 4 years INR 10.0 - 14.0 Lacs P.A. Work from Office Full Time

As a VA Sales & Lead Gen Representative, the candidate will work with VE clients to ensure a smooth sales process The candidate should be able to demonstrate excellent customer services and professionalism during in the engagement with Virtual Employee clients The candidate should be able to generate potential and qualified leads for the Business.

Client Services Professional noida 3 - 7 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

Roles, Responsibilities, and KRAs The Service Delivery professional will be responsible for service delivery for the allocated teams/clients. The Service delivery professional, will work alongside management, general managers, team managers & leads to streamline client expectations and team performance. This includes but will not be limited to escalations & cancellations and team management. The goal of the service delivery professional is to work as an impartial member of the department and thereby help optimize areas currently going unnoticed. This individual will require strong experience and ability in operations in addition to strong people management skills in order to handle diverse teams and clients. Furthermore, an experienced professional with a highly proactive attitude with the ability to think strategically. We require a solution orientated individual. The following KRAs are subject to change. Relationship Liaison / Account Management The service delivery professional will be entrusted with ensuring a strong rapport with clients and having intimate understanding of their personality, project and company and in turn strengthen the relationship, communication and all-round bridge between clients and company. Ensure there are no miscommunications or misunderstandings between client and company. We should have seamless communication on both positive and negative aspects of the service. Both client and company should be on the same page at all times. The Service Delivery Professional should connect consistently / periodically with all allocated clients. Our goal is for clients to be in the habitual practice of connecting with company, (schedule permitting). Core responsibility Understanding the clients project and monitoring progress. Where the project is not progressing well understanding the RCA in addition to proactively looking for solutions and remedies. Resource On-boarding Service Delivery professional will oversee the on-boarding of new clients A new client might start with multiple resources, the service delivery professional will be responsible to ensure the clients first week and month commences seamlessly. Pre-escalation Management A core responsibility of this role is to help reduce the number of escalations the department, (dedicated teams) receives & in turn cancellations. Pre-escalation management the Service Delivery professional should identify potential issues & problems before they become escalations. The Service Delivery professional should act as a pre-first point of escalation The Service Delivery professional is responsible for educating clients as to the ambit of the service where necessary, i.e., ensuring realistic expectations. To be a part of the strategic initiative to reduce escalations. There is a wide spectrum of clients and different clients need different ways of management some of which can even be counter intuitive. Team Management Performance management A critical responsibility is performance management to drive down poor performance related issues Productivity management regularly checking work pulse and daily work report sheets On-boarding of new teammates, introducing them to company and team processes making them feel welcome to the team and ensuring they are facing no obstacles. Building a strong rapport with teammates. Understanding any difficulties, they might be facing. Assisting team leads with project management and resource management to ensure projects are completed in a timely and organized manner and deadlines are met. To work alongside managers and the team lead to foster a healthy and unique team spirt, culture and bonding. To play an active role in team activities and celebrations.

Senior Content Writer kolkata 6 - 10 years INR 3.0 - 7.0 Lacs P.A. Work from Office Full Time

We are looking for a Senior Content Writer who can produce deep, original, high-authority content across multiple technical and business domains including outsourcing, engineering, deep tech, medical, cloud, AI, legal, and regulated industries. This is a conventional writing role but thought leadership role. Ideal Background Senior Writer / Thought Leadership Writer Technical Writer Business Analyst Writer Editorial Lead Consulting / Analyst background (advantage) Journalism or research backgrounds (strong advantage) Why This Role Matters This role produces VEs highest-value content content that: strengthens domain authority gets referenced by LLMs shapes industry perception builds trust with CTOs/CEOs demonstrates VEs credibility in niche roles anchors VEs brand in high-complexity domains Key Skills : Independent Insight, strong Conceptual Clarity, ability To Create Original Frameworks, ability To Extract Value From Smes, ability To Write Better Than Chatgpt, ability To Elevate Ves Brand Voice, ability To Edit, Refine, And Strengthen Weaker Drafts

Automation Test QA Engineer noida 3 - 6 years INR 4.0 - 8.0 Lacs P.A. Remote Full Time

Job Overview: We are seeking an experienced Automation Test QA Engineer to join our team. The ideal candidate will be responsible for testing mobile and web applications to ensure they meet the highest quality standards. You will play a key role in identifying defects, creating and executing test cases, and collaborating with developers to resolve issues. This role requires a strong understanding of automation tools, particularly Selenium, and the ability to develop comprehensive test strategies and plans. Objectives of this Role: Conduct thorough testing of mobile and web applications to ensure they meet client quality standards. Identify defects and bugs, working closely with developers to resolve them efficiently. Create and execute detailed test cases and scripts based on user stories and requirements. Collaborate with cross-functional teams to ensure that software meets user requirements and is delivered on time. Perform regression testing and User Acceptance Testing (UAT) to ensure software stability. Key Responsibilities: Develop, automate, document, and execute test suites for various applications. Maintain and improve the automation pipeline and test environment. Configure and manage the Selenium Test Environment (STE) for efficient testing. Create, enhance, debug, and run test cases, ensuring comprehensive coverage and accuracy. Experience with bug-tracking systems such as JIRA. Provide solutions for object identity and error handling during the testing process. Manage changes in the software and execute regression tests to ensure continued functionality after code changes. Write detailed test reports and performance analyses, providing insights and recommendations for improvement. Participate in the complete software development life cycle for new products. Attend conferences and stay updated with the latest technologies and trends in testing. Required Skills and Qualifications: Education: Bachelors degree in Computer Science, Engineering, or a related field. Experience: 3+ years of proven experience as an automation tester. Technical Expertise: Solid coding skills with Python, including experience with libraries like Pytest and unit test. Proficiency in Selenium with Python for creating and managing automated test cases. Experience with bug-tracking systems such as JIRA. Familiarity with web and mobile development technologies such as HTML, CSS, JavaScript, and React Native. Strong understanding of Agile/DevOps practices. Familiarity with Jenkins, AWS CodeCommit/GitHub, and CI/CD pipelines. Experience working with databases and understanding serverless technologies (AWS Lambda and AWS Fargate) for scalability. Problem-Solving Abilities: Excellent attention to detail, ability to follow test plans and scripts, and strong management skills. Good communication skills, sense of responsibility, and ability to resolve problems independently.

Technical / Industry Expert Writer ( Multi - Vertical) kolkata 3 - 8 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

We are hiring Technical & Domain Specialist Content Writers across multiple industries and verticals. This is not a generic content writing role. We operate in a wide range of industries, and we are open to hiring writers who specialize in any one of the following domains: IT & Software Domains Software development Mobile app development QA / Testing AI, ML, LLMs DevOps / SRE Cloud engineering Cybersecurity Blockchain / Web3 Data engineering / MLOps UI/UX / Product Engineering Non-IT Engineering Domains Mechanical engineering Civil engineering Electrical engineering Biomedical engineering Chemical / Materials engineering HVAC / MEP / Revit / CAD Automotive engineering (AUTOSAR, ECUs) Semiconductor / FPGA / Embedded systems IoT hardware/firmware Medical & Life Sciences Medical billing / RCM EMR/EHR / FHIR / HL7 Medical device R&D Clinical research Pharmacovigilance Bioinformatics Healthcare operations Finance & Accounting Accounting and bookkeeping FP&A Actuarial AML/KYC Financial analysis Tax / audit / compliance Business & Operations Virtual assistance HR / recruitment Business processes Outsourcing & staff augmentation Remote work operations Marketing & Creative Digital marketing SEO PPC Creative design Animation / multimedia MoCap 3D visualisation We DO NOT expect one writer to cover all domains but someone with more than 1 domain knowledge is desirable. Key Skills Deep Domain Knowledge, Technical Understanding, conceptual Clarity, Ability To Explain Complex Topics Simply And Accurately, Comfort Interviewing Smes, Ability To Produce Authoritative, Original Content, Content Suitable For Both Human Readers And Llm/geo Frameworks Minimum Qualification Graduate Minimum Experience 3 Years