TechOps Executive

Experience:

Location:

Employment Type:

About us:

Codewalla is a New Yorkbased AI-native product studio with engineering teams in India. Since 2005, weve helped ambitious startups design, build, and scale modern digital products. Our work lives at the intersection of design, engineering, and automation powering everything from AI copilots to cloud-native platforms.

Reliable infrastructure and fast operational response are the backbone of what we do. Thats where you come in.

Role Overview:

As a?TechOps Executive, youll ensure our systems, hardware, tools, and services are running securely, reliably, and efficiently whether its onboarding a new hire remotely, troubleshooting system issues, or working with vendors to get equipment delivered on time.

This is a hybrid role that blends infrastructure management with IT execution, and its perfect for someone who enjoys solving practical problems, taking initiative, and keeping things running behind the scenes.

What Youll Do:

Systems Monitoring & Support

• Monitor uptime, system health, and performance across development and production environments
• Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
• Perform root-cause analysis and collaborate with DevOps teams to resolve recurring issues

Infrastructure, Security & Automation

• Configure machines, access controls, and user permissions for new and existing team members
• Support secure practices such as system hardening, OS patching, and routine compliance audits.
• Assist in CI/CD workflows and contribute to infrastructure improvements and documentation

Hardware, Tools & Vendor Management

• Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs
• Work with vendors for equipment purchases, service warranties, and support escalations
• Track inventory, machine handovers, and replacement cycles using internal systems
• Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day ops

Team Enablement & Documentation

• Act as a first point of contact for internal TechOps requests
• Maintain internal documentation, runbooks, and asset registers
• Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows

What Makes You a Great Fit:

• 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
• Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP)
• Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.)
• Exposure to CI/CD tools, Git, basic scripting, or task automation
• Strong coordination, follow-up, and communication skills especially with remote teams and external vendors
• Ability to juggle multiple requests and still maintain system hygiene and documentation
• Bonus: Interest in using AI tools like GitHub Copilot or ChatGPT to streamline workflows
• Bonus: Familiarity with procurement tools, inventory tracking, or asset management platforms

Why Join Codewalla

• We integrate AI into our workflows from dev to ops
• Youll collaborate directly with founders, engineers, and designers no silos or red tape
• High-impact environment what you fix today affects what we ship tomorrow
• Fast-learning culture with room to grow into DevOps, SRE, or cloud automation roles
• We value people who take initiative, move fast, and stay curious

If you&aposre ready to be the invisible force that keeps everything running, scaling, and secured we&aposd love to have you onboard.