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1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be responsible for providing first-level technical support and ensuring smooth IT operations. Your key responsibilities will include: - Providing technical support via phone, email, or in person. - Troubleshooting hardware, software, and network issues. - Installing and configuring desktops, printers, and IT equipment. - Supporting Windows OS, Microsoft Office, and enterprise applications. - Managing user accounts and access rights in Active Directory. - Documenting issues and resolutions in the ticketing system. - Assisting with software deployment, patch updates, and IT inventory. - Escalating complex issues to senior IT staff. You should have: - Minimum 1 year of IT support/helpd...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
mohali, punjab, india
Remote
Job Summary: We are seeking a knowledgeable and customer-oriented IT Desktop Support Specialist to join our IT team. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Key Responsibilities: Provide first-line technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. Install, configure, and troubleshoot desktop systems, laptops, printers, scanners, mobile devices, and other hardware. Maintain and support operating systems (e.g., ...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
india
On-site
It's time to add to our production Team! We are looking for an enthusiastic Process Associate (LegalData Entry Specialist) with great communication skills to handle a high-volume caseload. Theprimary focus of the role will be inputting new case data into our software and communicating withinternal teams and clients; however, the position may also include uploading (e-portal), filing,scheduling, and other general clerical duties and legal office support. Typical Duties and Responsibilities: Compile, sort, and verify the accuracy of data before it is entered Locate and correct data entry errors, Compare data with source documents, or re-enter data in verification format to detect errors Review...
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Job Description . Respond to inbound/outbound calls, emails, and support tickets from US customers. . Troubleshoot software, hardware, connectivity, and access-related technical issues. . Accurately log interactions, diagnostics, and resolutions in the helpdesk system. . Escalate unresolved or complex issues to higher-level support teams. . Ensure timely resolution of issues in compliance with SLAs and deliver a customer-first experience. . Handle user onboarding tasks such as account setup and password resets. . Collaborate with US-based teams, adjusting to EST/PST time zone requirements. . Take full ownership of help requests from receipt to resolution with professional communication. . Pr...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
pune, maharashtra, india
Remote
Job Title: EUC Engineer (IMAC Implementation) Location: Pune Contract: 1-year (possible extension) Work Type: On-site Experience Level: 1yr *Immediate joiner* Role Overview: The EUC Engineer will execute and support IMAC (Install, Move, Add, Change) activities across end-user devices, ensuring smooth deployment, relocation, and configuration of IT assets, while adhering to IT standards and SLAs. Key Responsibilities: Execute IMAC activities for desktops, laptops, printers, peripherals, and other end-user computing devices. Perform hardware/software installations, upgrades, and configurations per IT policies. Manage asset tagging, inventory updates, and documentation. Support device rollouts,...
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
pune
Work from Office
Technical Support Executive Helpdesk Service Desk
Posted 3 weeks ago
4.0 - 6.0 years
3 - 5 Lacs
chennai, bengaluru
Work from Office
1) International voice SD experience, Willing for 24/7 Shifts and WFO.. Act as the first point of contact for all IT-related queries via phone, email, or ticketing system 2) Log, categorize, and prioritize incidents and service requests in the ITSM tool 3) Troubleshoot hardware, software, network, and application issues 4) Escalate unresolved issues to appropriate support teams 5) Provide remote support using tools like TeamViewer, AnyDesk, or SCCM 6) Maintain documentation of known issues and solutions (Knowledge Base) 7) Ensure compliance with SLAs and IT policies 8) Assist in onboarding/offboarding activities (account setup, access provisioning) 9) Support end-user devices including deskt...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Remote Technical Support Specialist, your role will involve providing technical assistance to end-users through various channels such as phone, email, chat, or remote tools. You will be responsible for troubleshooting and resolving hardware, software, and network-related issues in Windows and/or Mac environments. Your duties will include logging, tracking, and managing incidents and service requests using ITSM tools like ServiceNow or Remedy. Additionally, you will assist users with system access, software installations, printer problems, and peripheral troubleshooting, escalating complex issues to Level 2/3 support teams when necessary. Key Responsibilities: - Provide remote technical ...
Posted 3 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
hyderabad, bengaluru, delhi / ncr
Work from Office
About Role: We are looking for a skilled and service-oriented Technical Support to provide remote and on-site assistance to our internal users. The ideal candidate will be the first point of contact for IT-related issues, offering support for hardware, software, operating systems, networking, and communication tools. In addition, the role includes IT inventory management and vendor coordination. This position is critical to ensuring smooth day-to-day IT operations across the organization. Key Responsibilities: Provide remote technical support to internal users for IT hardware, software, and system-related queries. Troubleshoot and resolve issues related to Windows operating systems, basic Li...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
Remote
We are seeking a detail-oriented and proactive Application Support Specialist to provide first-line support for enterprise software products used in the life sciences and publishing domains. This role involves assisting researchers, editors, and domain professionals with day-to-day technical issues, guiding them through platform functionalities, and escalating complex problems to higher support tiers when needed. The ideal candidate will have a background in life sciences or related scientific fields , a strong grasp of digital technologies, and a genuine interest in supporting users working with scientific data, content workflows, and research publication systems . Prior experience working ...
Posted 2 months ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, pri...
Posted 3 months ago
1.0 - 3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Experience: 1 - 3 Years Location: Pune Employment Type: Full-time About us: Codewalla is a New Yorkbased AI-native product studio with engineering teams in India. Since 2005, weve helped ambitious startups design, build, and scale modern digital products. Our work lives at the intersection of design, engineering, and automation powering everything from AI copilots to cloud-native platforms. Reliable infrastructure and fast operational response are the backbone of what we do. Thats where you come in. Role Overview: As a?TechOps Executive, youll ensure our systems, hardware, tools, and services are running securely, reliably, and efficiently whether its onboarding a new hire remotely, troubles...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
rajkot, gujarat
On-site
You should have basic knowledge of computer hardware and peripherals. It is important to understand LAN/Wi-Fi networks and IP configuration. Your responsibilities will include installation and troubleshooting of Windows OS and common office software. Additionally, you should be able to handle basic printer and scanner setup tasks. Familiarity with remote tools like TeamViewer or AnyDesk is required. Good communication and problem-solving skills are important for this role. Education required for this position is BCA Fresher or Any Graduate with relevant experience of 1 to 2 years. This is a full-time, permanent position with day shift. The work location is in person.,
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai, Navi Mumbai
Work from Office
Technical Support - Executive (US Shift) : Skills (common) : - Understanding Operating Systems like Windows 7,8,10 and MacOS. - Troubleshooting Internet, Hardware and Software Internet Issues for Clients. - Fixing Software and Drivers on Client Systems. - Understanding of Settings and Control Panel Options. - Fixing Issues in Device Manager and External Devices. - Understanding Latest Privacy Settings and Access Control in Devices. - Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc. - Excellent oral communication skills with a passion to resolve customer queries successfully and quickly. - Adept at technology to troubleshoot and ensure smooth online class expe...
Posted 3 months ago
6.0 - 10.0 years
8 - 16 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
We are seeking a skilled Desktop Support Engineer to provide L2 field and remote support for clients experiencing hardware and software issues. You will troubleshoot and resolve technical problems, support installations and upgrades, and contribute to the knowledge base while working in a fast-paced, customer-centric environment. Key Responsibilities Respond to client support requests through remote access or on-site visits. Diagnose and resolve issues related to desktop/laptop hardware, software, peripherals, printers, and network connectivity. Install, configure, and upgrade operating systems and software packages. Provide technical support for Microsoft 365 applications and security tools...
Posted 4 months ago
5.0 - 10.0 years
9 - 12 Lacs
Pune
Work from Office
Microsoft Windows 10/11, Mac OS Microsoft Office 2019, 2022, Office 365 Windows Server 2019/2022, Exchange Server 2019 Network protocols, firewalls, VPNs, routers, switches, cloud-based TeamViewer, AnyDesk, Remote Desktop, NinjaOne
Posted 5 months ago
4.0 - 6.0 years
4 - 6 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Install, upgrade & support OS, applications, printers & hardware. Manage LAN/WAN network and resolve connectivity issues. Perform regular system backups and data recovery. Administer web servers (IIS, Apache) and FTP/SFTP services. Required Candidate profile Strong exp in Windows/Linux/Mac OS. Experience in network troubleshooting, servers & firewalls. Familiar with helpdesk tools (AnyDesk, TeamViewer). Certifications in Microsoft, Linux, or Cisco.
Posted Date not available
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