TechOps Engineer

This is Rajlaxmi from the HR department of ISoftStone Inc. we are looking for a TechOps Engineer with 5+ years of experience. Please find the JD below, If Interested, Please Drop CV at "rajlaxmi.chowdhury@isoftstone.com". Location- Bangalore/Remote Relevant Exp- 5+ years Overview We are seeking a highly motivated and skilled TechOps Engineer to join our team. The ideal candidate will be responsible for ensuring the smooth operation and performance of GTP services, provide technical support, troubleshooting issues, and implementing solution to optimize efficiency. This is an opportunity to work in a dynamic and innovative environment. We foster a collaborative and inclusive culture that value creativity, initiative and continuous learning. If you are a self-motivated professional with a passion for technology and a drive for excellence, we invite you to apply and be an integral part of our team. Career progression opportunities exist for suitably skilled and motivated individuals in the wider GTP function. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Certified in ITIL v3 or v4 foundation is a preferred. Excellent communication skills and ability to articulate technical issues / requirements. Excellent problem-solving and troubleshooting skills. Preferred Skills: Demonstrate comprehensive understanding of ITIL processes and best practices. Demonstrate comprehensive understanding in various monitoring systems such as Dynatrace, Sentry, Grafana, Prometheus, Azure Monitor, GCP Operation Suite, etc. Proficiency in Cloud technologies (e.g. AWS, Azure, GCP). Demonstrate understanding in operating Couchbase Database, MongoDB, as well as PostgreSQL is preferred. Demonstrate understanding of backup and disaster recovery concepts and tools to ensure the availability and recoverability of production systems in the event of a disaster. Certification in relevant technologies (e.g. Microsoft Azure, GCP) is a plus. Familiarity of DevOps practices such as CI/CD workflows, experience with GitHub Actions, and proficiency in using infrastructure automation tools Knowledge of software development lifecycle. Knowledge of containerization and orchestration tools such as Kubernetes Technologies and Tools.