TechOps-DE-AMS-GWClaims-Senior

As a Guidewire Claims Support Engineer at EY, you will play a crucial role in developing, implementing, and supporting solutions within the Guidewire Claims Management module. Your responsibilities will include engaging in maintenance and support activities to address production issues and ensuring that our claims processing systems are efficient, effective, and aligned with business objectives. You will collaborate closely with business analysts, project managers, and other developers to achieve these goals. Your key responsibilities will involve designing, building, supporting, and fixing defects in the Guidewire platform. You will conduct Root Cause Analysis, provide fixes, implement enhancements and code changes, and manage the integration of Guidewire software with external systems. Additionally, you will work on proactive monitoring and be required to work in shifts, including rotational shifts and on-call support. To excel in this role, you should have a deep understanding of the Guidewire framework, specifically Claim Centre, implementation, architecture, and components. Experience with GuideWire Claim Center 9.0 version or higher is essential, along with proficiency in development streams such as Configuration, Integration, or both. Strong knowledge in Guidewire platform, including Gosu scripting, UI, and Data Model, is required. You should also be well-versed in Core Java, J2EE, XML, Web Services (SOAP/REST), ANT, SQL, Spring, Hibernate, and other relevant technologies. Ideally, you will have 5-8 years of work experience in Guidewire products, a graduation or equivalent degree, and experience in production support. Additionally, exposure to tools like ServiceNow, ALM, and prior client-facing experience would be beneficial. The ability to work in a dynamic environment, excellent communication and leadership skills, and familiarity with incident and problem management are also essential for this role. At EY, you will have the opportunity to be part of a diverse and inclusive culture that values continuous learning, transformative leadership, and success defined by you. You will collaborate with a global team of professionals and work on exciting projects with leading businesses across various industries. Join EY in building a better working world by leveraging data, AI, and advanced technology to shape the future with confidence and address the most pressing issues of today and tomorrow.,