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Technology Support Engineer

Technology Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Accenture

1 - 4 years

4 - 8 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

continuous integration devops linux troubleshooting ci cd pipeline kubernetes github ci/cd linux internals patching distribution infrastructure management docker ansible configuration management puppet aix clustering terraform gitlab solaris unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role Technology Support Engineer

Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills Linux Operations

Good to have skills NA
Minimum 3 year(s) of experience is required

Educational Qualification 15 years full time education
SummaryWe are looking for a highly skilled and experienced Linux/Unix Infrastructure Lead (SME) with 810 years of experience to lead and mentor a team of Linux administrators. The candidate will act as the Subject Matter Expert (SME) across multiple Linux distributions (Debian, RHEL, CentOS, Ubuntu, SUSE, Oracle Linux) and Unix variants (AIX, Solaris, HP-UX). This role demands both hands-on technical expertise and team leadership to ensure resilient, secure, and compliant infrastructure operations. The candidate should also bring strong knowledge of automation, configuration management, and DevOps tools to drive modernization and efficiency.________________________________________
Roles and Responsibilities:Leadership & Team Management

Lead and mentor a team of Linux/Unix administrators across multiple geographies.

Assign and oversee daily BAU, incident, change, and project tasks.

Serve as escalation point for critical incidents (P1/P2).

Foster cross-skilling within the team for niche Unix flavors (AIX, Solaris, HP-UX).Professional and Technical
Skills:

Act as SME for Linux (Debian, RHEL, CentOS, Ubuntu, SUSE, Oracle) and Unix (AIX, Solaris, HP-UX).

Manage OS lifecycleinstallation, patching, upgrades, EOL remediation.

Troubleshoot advanced kernel, filesystem, networking, and performance issues.

Implement security hardening and compliance baselines (CIS, STIG).

Manage logical volume management, clustering, and HA for critical workloads.Automation & DevOps

Lead adoption of automation/configuration management toolsAnsible, Puppet, Terraform, RedHat OSCAP, Packer / Image Factory, Kickstart

Oversee CI/CD integration with Artifactory, Bitbucket, Octopus, GitLab, Azure DevOps, GitHub.

Standardize server builds, patching, and configuration via IaC principles.

Drive automation of repetitive operational tasks and self-service capabilities.Infrastructure Design & Projects

Architect and deliver Linux/Unix solutions aligned to business requirements.

Lead migrations, upgrades, and DR/BCP readiness exercises.

Integrate Linux/Unix workloads with hybrid cloud environments (Azure/AWS).

Develop and maintain HLDs/LLDs, SOPs, and runbooks.Governance & Compliance

Ensure adherence to OS vendor support lifecycles to stay EOL/EOS free.

Maintain patch/vulnerability compliance across all environments.

Lead OEM and vendor interactions for AIX, Solaris, HP-UX, and Linux support.

Ensure readiness for audits and regulatory requirements (PCI, GDPR, SOX).________________________________________Additional information:

810 years of hands-on experience in Linux/Unix infrastructure management.

Strong expertise in at least three Linux distributions and working knowledge across all listed.

Proven experience with AIX, Solaris, and HP-UX administration.

Proficiency in automation/configuration tools (Ansible, Puppet, Terraform).

Strong CI/CD pipeline exposure with Artifactory, Bitbucket, Octopus, GitLab, Azure DevOps, GitHub.

Expertise in patching, clustering, storage integration, and troubleshooting.

Experience in leading large-scale migrations, OS upgrades, and DR readiness projects.

Knowledge of containerization (Docker, Kubernetes) is a plus.
Qualification 15 years full time education

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Technology Support Engineer