Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Mumbai
>
JPMorgan Chase Bank
>
Technology Support Associate Technology Support Associate

Technology Support Associate Technology Support Associate

JPMorgan Chase Bank

3 - 8 years

20 - 25 Lacs

Mumbai

Posted:3 days ago| Platform:

Apply

Skills Required

Unix Computer science Automation Change management Linux Shell scripting Investment banking Information technology Monitoring Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Technology Associate in

Corporate and Investment Banking (CIB) Technology, under the Payments Technology team

, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm s systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

Bachelors Degree in Computer Science or equivalent
Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Technical Skillset Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra
Monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace)
Messaging frameworks, Kafka, MQ

Preferred qualifications, capabilities, and skills

Experience with one or more general purpose programming languages and/or automation scripting
Working understanding of public cloud, AWS Certification is a plus.
Experience working in banking and payment domain High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system
Strong collaborator with ability to foster relationships effectively with diverse groups across geographies.
Adaptable and able to multi-task, handling complex requirements.

Note This is a shift role, including regular weekend rotations, with comp off days provided.

As a Technology Associate in

Corporate and Investment Banking (CIB) Technology, under the Payments Technology team

Job responsibilities

Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm s systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

Bachelors Degree in Computer Science or equivalent
Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Technical Skillset Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra
Monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace)
Messaging frameworks, Kafka, MQ

Preferred qualifications, capabilities, and skills

Experience with one or more general purpose programming languages and/or automation scripting
Working understanding of public cloud, AWS Certification is a plus.
Experience working in banking and payment domain High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system
Strong collaborator with ability to foster relationships effectively with diverse groups across geographies.
Adaptable and able to multi-task, handling complex requirements.

Note This is a shift role, including regular weekend rotations, with comp off days provided.

More Jobs at JPMorgan Chase Bank

Valuation Controller - Automation, Developer - Associate

Mumbai

5 - 10 yrs

INR 20 - 25 Lacs

Transaction Processing Specialist

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

2 - 7 yrs

INR 4 - 9 Lacs

Transaction Processing Manager

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

4 - 9 yrs

INR 15 - 20 Lacs

Lead Software Engineer - Java, SpringBoot

Mumbai

5 - 10 yrs

INR 15 - 20 Lacs

Software Engineer III - Mongo DB Database Engineer

Mumbai

3 - 8 yrs

INR 30 - 35 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

JPMorgan Chase Bank

Financial Services

New York

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Technology Support Associate Technology Support Associate