4 Technology Improvement Jobs

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Business Design Consultant, you will have the opportunity to engage in business transformation projects across sales, service, marketing, and pricing functions with a focus on Customer Experience. Your responsibilities will include acting as a trusted advisor to understand and analyze the client's business problems and vision. You will conduct a current state assessment with business stakeholders through workshops, questionnaires, interviews, etc. Additionally, you will analyze the collected data points and artifacts to provide meaningful insights and recommendations for future state design. Ideally, you should have a background in business consulting with a solid understanding of key enterprise business processes, customer touchpoints, journey design, design thinking, and stakeholder management. You should also be able to contribute to practice development, thought leadership, and business development activities. Furthermore, expertise in any of the following domains or functions is preferred: - Sales: B2B/B2C sales strategy, sales planning, lead and funnel management, field and territory management, CRM digital channels, operating model design, channel and touchpoint analysis, business case, and transformation roadmap. - Service: Customer service strategy, channel strategy (contact center, digital, and self-service), customer experience management, channel and touchpoint analysis, business case, transformation roadmap, analysis of customer feedback, and associated KPIs. - Marketing: B2B/B2C digital marketing strategy and roadmap, industry scan, competitor analysis, marketing operating model, marketing automation assessment and strategy, recommendations for technology improvement and investment. - Ecom: Ecom strategy, operating model, business case, and transformation roadmap. In terms of technical skills, you should have hands-on experience with Design Collaboration tools such as Mural, Miro, PowerPoint, and Visio to build and modify CX Journey flows, Personas, Service Design Flows, Process Flows, etc. It would be beneficial to have vertical and industry experience in sectors like CPG & Retail, Telecom & Media (TMT), Advanced Manufacturing, Healthcare, Life Sciences, BFSI, or CX Consulting services. Join EY in building a better working world, where diverse teams across assurance, consulting, law, strategy, tax, and transactions collaborate to provide trust through assurance and help clients grow, transform, and operate. EY teams ask better questions to find new answers for the complex issues facing our world today.,

As a Management Consultant Associate at 39 Solutions located in Grant Road (West), Mumbai, you will be required to possess an MBA qualification. Whether you are a fresh graduate with knowledge in management consulting or an experienced professional, you are welcome to apply for this position. The company offers a competitive CTC range from 2.40 LPA to 4.80 LPA. Your primary responsibilities will include conducting virtual and in-person meetings with clients to comprehend their needs. Additionally, you will be performing business performance audits at client sites, engaging with their customers, partners, vendors, and team members. As a Management Consultant Associate, you will focus on management consulting based on strategies and business plans, along with calculating working capital and analyzing the balance sheets of clients" businesses. Moreover, you will be tasked with creating business plans and execution roadmaps, designing marketing, sales, brand, and customer experience programs, and providing assistance, reviews, and guidance to clients during the execution process. Financial analysis, auditing, and enhancing systems, processes, and technology at client organizations will also be part of your responsibilities. Furthermore, you will be responsible for generating reports and presentations to effectively communicate findings and recommendations. This is a full-time, permanent position with a deadline for applications set for 03/08/2025. If you are a proactive individual with a passion for management consulting and a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.,

The VP - Finance holds a pivotal leadership position within the organization, tasked with overseeing and managing all financial operations. Your role is instrumental in shaping strategic financial decisions, ensuring compliance, and maintaining the overall financial health of the organization. To excel in this position, you must possess a blend of financial expertise, leadership acumen, and a comprehensive understanding of financial management practices, accounting standards, and regulatory mandates. Your primary responsibilities include formulating and executing financial strategies that align with organizational objectives. You will play a key role in providing valuable financial insights to senior management, guiding strategic decision-making processes, and spearheading the annual budgeting cycle. Additionally, your role involves overseeing the accurate preparation of financial statements, conducting in-depth financial analysis, and offering actionable recommendations to enhance profitability and operational efficiency. Compliance with financial reporting standards and regulatory obligations is paramount, and experience in transfer pricing and international taxation is an added asset. As the VP - Finance, you will be responsible for ensuring seamless accounting processes, timely closures, and meticulous compliance with internal and external audit requirements. Efficient management of cash flow, treasury functions, and investment strategies falls within your purview, along with optimizing the company's capital structure and maintaining robust relationships with financial institutions. Moreover, you will lead a team of finance professionals, fostering a culture of continuous improvement, providing guidance on complex financial matters, and equipping your team with the necessary tools for effective performance. Cost management and operational efficiency are key focus areas, necessitating the identification and implementation of cost-saving initiatives and collaborative budget reviews. Stakeholder management is crucial, requiring effective collaboration with cross-functional teams to support business initiatives and maintain strong relationships with external partners. Leveraging financial management systems and technologies to streamline operations, enhance reporting accuracy, and stay abreast of emerging financial tools is essential, with knowledge of ZOHO being advantageous. To excel in this role, you should hold a Chartered Accountant qualification with a minimum of four years of experience in a startup environment. Strong knowledge of financial reporting standards, regulatory requirements, financial planning, and analysis is essential. Leadership, team management, communication, and presentation skills are critical, along with proficiency in financial software and ERP systems. Demonstrating strong analytical, problem-solving, and strategic thinking capabilities will be key to your success in this role.,

The Program Manager FP&A will play a critical role in managing the financial planning and analysis function, focusing on budgeting, forecasting, and management reporting. You will work closely with various business units and corporate finance to provide key financial insights, ensuring effective business performance management. This role requires a strong understanding of corporate finance, business KPIs, and the ability to lead a team while driving process automation and standardization efforts across the organization. Your responsibilities will include overseeing revenue and margin budgeting processes, ensuring timely delivery of rolling forecasts, monitoring financial performance, and conducting detailed variance analysis. You will prepare comprehensive monthly Management Information System (MIS) reports, focusing on key business KPIs such as revenue, cost, and margins. Additionally, you will manage the end-to-end process for the annual budget cycle, collaborate with business units to create robust 3- and 5-year budget plans, and conduct scenario analysis for strategic decision-making. You will also be responsible for pipeline governance, deal structuring, team management, and process improvement. Leading initiatives to automate manual processes, evaluate financial tools and technologies, and work closely with IT and business intelligence teams to develop self-service dashboards for business units will be key aspects of your role. The ideal candidate will be a Chartered Accountant (CA) or MBA from a Tier 1 institute with a minimum of 12+ years of relevant experience. Experience in business unit finance roles or similar FP&A roles is highly preferred, along with a proven track record of involvement in technology upgrades. Strong proficiency in Excel and financial modeling, excellent communication skills, analytical abilities, and leadership capability are essential for this role. Overall, you are expected to drive financial insights, standardize reporting practices, and implement technological enhancements within the FP&A function. This role demands a combination of strategic foresight, leadership capability, and hands-on financial expertise to support the organization's growth and financial objectives. Please Note: The role is based in Mumbai. Interested candidates can send their updated resumes to sanju.rai@eclerx.com.,