Technical Writer

Role Overview: As a Technical Writer at Zoho, you will be a part of the User Education team responsible for enhancing the user experience and providing valuable insights about the product. Your role involves collaborating with developers and designers to develop in-app content and support resources aimed at assisting users in comprehending the product effectively. Key Responsibilities: - Create help resources including help documents, FAQs, and other related materials. - Develop in-app content to enhance the product usability. - Contribute to video creation by preparing video scripts and providing voice-overs. - Engage with the customer community by sharing product announcements and participating in forum discussions. - Write and publish blogs to communicate new feature releases effectively. Qualifications Required: - 1 to 3 years of experience in technical writing. - Proficient in drafting various types of technical documentation. - Strong communication skills to interact effectively with developers, designers, and customers. - Ability to work collaboratively in a team-oriented environment. - Prior experience in creating educational content or product documentation is preferred.,