Technical Writer

Key Responsibilities

• Gather technical information from subject matter experts (SMEs), engineers, and product teams to produce accurate, high-quality documentation.
• Develop structured documentation plans and manage deliverables to meet project timelines and quality standards.
• Create and maintain documentation for

  software products, APIs, web platforms, databases, and hardware systems

  , including installation guides, user manuals, and troubleshooting content.
• Write, edit, and format content that adheres to Rayvector's established documentation standards and brand style.
• Produce visual and technical illustrations of software and hardware components using appropriate tools.
• Participate in project and review meetings, providing updates and feedback on documentation deliverables.
• Ensure documentation accuracy through reviews, testing, and version control processes.
• Manage multiple documentation projects simultaneously across hardware and software teams.
• Continuously research and apply new tools, technologies, and documentation best practices to enhance content quality.

Required Qualifications

• Education:

  Bachelor's degree in English, Journalism, Technical Writing, Computer Science, Engineering, or a related field.

• Experience:

  13 years of experience in technical writing within a software, hardware, or technology organization.
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to translate complex technical and engineering concepts into clear, user-friendly content for both technical and non-technical audiences.
• Familiarity with programming and scripting languages is a plus.
• Ability to read and interpret code is a strong plus.
• Experience creating

  hardware documentation

  such as assembly instructions, specifications, product manuals, and maintenance guides.
• Experience collaborating directly with

  Engineering

  and

  Product Management

  teams.
• Working knowledge of documentation tools such as

  Confluence

  ,

  Git

  ,

  GitHub

  ,

  Jira

  ,

  Pendo

  , and

  Salesforce

  .
• Proficiency with design and editing tools including

  Adobe FrameMaker

  ,

  Adobe Acrobat Pro

  ,

  SnagIt

  ,

  Photoshop

  , or

  Illustrator

  .
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, agile environment.