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F5
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Technical Writer II

Technical Writer II

2 - 5 years

6 - 10 Lacs

Mumbai

Posted:15 hours ago| Platform:

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Skills Required

Technical Writing documentation infographics networking robohelp framemaker editing content creation marketing campaigns campaigns snagit saas gitlab content marketing api seo technical documentation cloud computing articles

Work Mode

Work from Office

Job Type

Full Time

Job Description

F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5s SaaS-based offerings.
Qualifications

Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management

Understanding of Document as Code methodologies and their application in technical writing

Proficiency in using GitLab for version control and collaboration on technical documents

Skilled in editing and formatting documents using Markdown

Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content

Strong analytical and problem-solving skills to accurately convey complex technical information

Excellent written and verbal communication skills to collaborate effectively with cross-functional teams

Experience with multi-cloud environments and the ability to explain related concepts to a technical audience

Commitment to maintaining high standards of accuracy and consistency in all technical content produced

Adaptability to work in a fast-paced environment and manage multiple projects simultaneously

Responsibilities

Develop and maintain high-quality, technical content for F5s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments

Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5s SaaS-based solutions

Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs

Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation

Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement

Conduct regular content audits and updates to ensure all information remains current and aligned with F5s product offerings and market changes

Optimize content for search engines (SEO) to improve visibility and accessibility for F5s target audience

Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content

Participate in the planning and execution of content marketing campaigns to promote F5s technical resources and solutions

Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform

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Technical Writer II