Technical Writer

Roles and Responsibilities

Plan, develop, organize, write, and translate product documentation in compliance with thecompany's established guidelines and standards, within the requested deadlines

Work with product managers and subject matter experts to gather project information, analyze documentation requirements, and schedule reasonable delivery deadlines.

Prepare charts, graphics, and screen captures to illustrate material.

Generate documentation for print and online help.

Use of MadCap Flare for writing and editing documentation.

Develop storyboarding scripts for 2-min videos and tutorials

Provide writing, editing and design support to other team members.

Identify new ways in which Broadridge can deliver effective documentation to its customer

Requirements / Qualifications

5+ years of experience as a Technical Writer

Excellent verbal and written communication skills.

Expertise in MadCap Flare.

Experience in technical design, layout, and production concepts and practices.

Understanding of topic-based writing and ability to write in explanatory and procedural styles.

Strong research, analytical, and writing skills. Knowledge of drafting AI prompts is a plus.

Knowledge of XML, HTML, and CSS.

Knowledge of version control system (GitLab, SVN)

Skill to produce videos using Camtasia and any relevant graphic tools is a plus.

Successful candidate must be a reliable team player able to effectively manage multiple deadlines with minimal supervision.