Technical Support Specialist

Dear Connections,

Looking for Networking Engineer L1 Voice Support.

Qualification - Graduate with Computer Science Background is mandatory.

Engineering background, certification on networking concepts preferred.

Work Experience - 0 to 2 year

Skills and Ability:-

• Comprehensive understanding of typical home network deployments is required.
• The candidate must be able to identify a diversity of

networking home devices' specific functions and configurations.

• Candidate must demonstrate excellent English communication skills.
• The candidate must be attentive to details.
• Candidate must have excellent analytical, organizational, and time management skills.
• Candidate must be well mannered and demonstrate customer services skills.
• Candidate must be able to perform well in a steep learning curve.
• The candidate must be able to sell support contracts.

Soft Skills -English: Excellent, C1 CEFR Leve l

Accent: Neutral Ability to give good step by step instruction.

Positive tone.
Computer Proficiency:-

• Firm understanding of Windows and macOS.
• Firm understanding of Android and iOS.
• Firm understanding of common firewall configuration.
• Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.
• Comprehensive understanding of typical home network layouts is required.
• Demonstrable troubleshooting ingenuity is required.

Salary- Upto-4.75 LPA

Work Location - Sec 81, SEZ Noida

Both side cab facility

US Shifts 24*7 Window

Immediate Joiners only

Please share only relevant CVs on SS00853992@techmahindra.com Contact-8076156294 8178183092