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Technical Support Specialist

Technical Support Specialist

Shashwath Solution

1 - 6 years

3 - 6 Lacs

Bengaluru / Bangalore Karnataka India

Posted:11 hours ago| Platform: Foundit logo

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Skills Required

Troubleshooting Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions. You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role. Qualifications : Any Bachelors degree with excellent communication Basic knowledge of operating systems and networking concepts Ability to work in a fast-paced environment Problem-solving mind-set and a customer-first attitude

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Shashwath Solution

www.shashwathsolutions.com

Information Technology

Bangalore

50-100 Employees

661 Jobs

Key People

Amit Sharma

CEO
Sneha Rao

CTO

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