Technical Support Professional

1 - 5 years

1 - 5 Lacs

Posted:10 hours ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Diagnose hardware/software issues and resolve customer queries Guide customers via phone/chat/email to fix technical problems Escalate complex issues to development or infrastructure teams Document solutions and maintain accurate logs for reference Key Deliverables: Timely resolution of client-reported issues within SLA Accurate tracking of tickets using support tools Maintenance of technical documentation and manuals Consistent customer satisfaction through effective communication

Mock Interview

Practice Video Interview with JobPe AI

Start Technical Support Interview Now

My Connections Shashwath Solution

Download Chrome Extension (See your connection in the Shashwath Solution )

chrome image
Download Now
Shashwath Solution
Shashwath Solution

Information Technology

Bangalore

50-100 Employees

661 Jobs

    Key People

  • Amit Sharma

    CEO
  • Sneha Rao

    CTO

RecommendedJobs for You

Bengaluru / Bangalore, Karnataka, India

Bengaluru / Bangalore, Karnataka, India