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Technical Support L2

5 - 8 years

4 - 9 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

JD for Tech Support:

Daily management of personal queue of assigned support tickets and tickets and focusing on meeting ticket SLAs to achieve performance targets

Utilize ITIL best practices to enhance and optimize the services provided to end users.

Experience with Office 365 Administration, including Exchange, OneDrive, SharePoint, Intune, and Teams

Email Administration with essential level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues

Essential domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP

Mandatory skills:

kindly share the resume those who have above skills to jakkakamakshi@happiestminds.com

with the below details:

Total exp:

Rel exp:

Which Level of support:

CCTC:

ECTC:

NP:

Current Location:

Preferred Location:

Able to attend F2F interview on 17th July:

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Happiest Minds Technologies
Happiest Minds Technologies

IT Services and IT Consulting

Bengaluru Karnataka

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