Technical Support Executive (Zoho Expertise)

Ready to take your Zoho career to the next level We re excited to announce an opening for a Technical Support Executive (Zoho Expertise) at Think Technology Services!
If you re passionate about solving technical issues, working across the Zoho ecosystem, and giving product demos we d love to connect with you!

What We re Looking For

Bachelor s Degree in IT, Computer Science, or related field.

2 5 years of experience in Technical Support & Zoho and Cloud Implementation.

Hands-on experience with Zoho CRM / Zoho One / Zoho Projects / Zoho Desk.

Ability to provide product demos and user training.

Strong troubleshooting, configuration, and system analysis skills.

Experience with workflows, automations, and Zoho customizations.

Good understanding of integrations, APIs, and user access management.

Excellent English communication and client-handling abilities.

What You ll Do

Provide implementation and integrations across Zoho and other Cloud applications.

Provide technical support and issue resolution across Zoho & other Cloud applications.

Configure, customize, and manage Zoho Projects, Zoho Desk, Zoho CRM & Zoho One and other Cloud Solutions.

Troubleshoot user issues, perform root-cause analysis, and provide quick resolutions.

Assist in workflow automations, blueprints, and integrations.

Maintain documentation for configurations, fixes, and processes.

Coordinate with clients and internal teams to ensure smooth operations.

Lead Customer onboarding, training, and adoption of Zoho and other Cloud Tools.

Opportunity to get Official Zoho & Cloud Certifications.

Opportunity to work across the full Zoho ecosystem.

Learn, grow, and innovate in a fast-paced tech environment.

Work closely with diverse teams and exciting client projects.

Strong focus on professional development and skill building.