Technical Support Executive

0 - 5 years

3 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibility

  • The agent will assist customers with home mesh-wireless-network initial setup and

configurations.

  • The agent will assist customers with home extender and powerline adapter initial setup

and configurations.

  • The agent will assist customers with home extended or advanced home networking

configurations.

  • The agent will confirm product expected behavior and troubleshoot as needed.
  • Accurately log customer cases and product issues.
  • Work with, and escalate cases to, L2 support engineers to identify and resolve technical issue

d candidate profile

Excellent communication Required

Immediate joiner Required

Technical knowledge

Fresher are also welcome

Perks and benefit

5 day working with rotational shift

lucrative incentive

Hr Sadhna-9171224514

sadhna.kumari1@techmahindra.com

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Tech Mahindra

Information Technology & Services

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