Technical Support Executive

Hrbuzz Staffing Solutions Private Limited

0 - 31 years

2 - 3 Lacs

electronics city bengaluru/bangalore

Posted:16 hours ago| Platform: Apna logo

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Skills Required

support communication troubleshooting networking zones resolve software technology networks security

Work Mode

On-site

Job Type

Full Time

Job Description

Technical Support Engineer Job Description Location: Bangalore Position Type: Full-Time Experience : Fresher (0-1 Years) CTC –INR. 3.00 LPA (2.8 Fixed + 20K Joining Bonus) For Freshers ONLY WFO and no WFH Shift Timings: Rotational and Night shifts (Should be flexible in shift timings) Interview Process : 2 round of interviews , 1st Communication round and 2nd Technical Round Mode of Interview : Virtual About the Role: We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed. Responsibilities: Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones . Diagnose and resolve software and hardware issues. Take calls from Global customers and initiate the right response to them, positively and professionally Willing to work rotational shift(including night shifts) Excellent written & spoken communication skills Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of computer systems, networks, and software applications. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Knowledge of Networking is a plus.

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Technical Support Executive