Technical Support Executive Female (Preferred)

Responsibilities:

• Understand the company’s products and services in-depth to effectively assist clients globally.
• Analyze client needs and provide appropriate solutions and assistance.
• Address and resolve client queries efficiently.
• Perform product and service testing to ensure quality.
• Maintain and update product documentation.
• Create and manage social media posts related to our products.
• Develop product-related videos for marketing and instructional purposes.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong ability to meet deadlines and handle multiple tasks efficiently.
• Proficient in writing in English.
• Problem-solving skills and the ability to think critically and effectively.
• Ability to work collaboratively with cross-functional teams.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person