Technical Support Engineer (Security)

As a Security and Cloud Operations Engineer at GlobalLogic, your role will encompass a range of responsibilities relating to IAM, access policies, and cloud security best practices. You will need to leverage your expertise in networking, log analysis, troubleshooting tools, Linux/Windows environments, scripting, and version control. Additionally, familiarity with cloud platforms-native security tools and monitoring platforms will be essential to succeed in this position. Key Responsibilities: - Manage and troubleshoot IAM roles, access policies, and service accounts in the cloud environment. - Secure cloud resources by implementing security best practices such as firewall rules, VPNs, and VPC configurations. - Diagnose and resolve networking issues related to VPC-SC, IAP, VPN, and public/private connectivity. - Analyze security logs and system metrics using tools like Cloud Logging, Monitoring, Datadog, and Grafana. - Support Linux and Windows systems in cloud environments, automate tasks via basic scripting. - Utilize cloud security tools like Cloud KMS and Security Command Center for compliance and threat mitigation. - Collaborate using Git for version control and configuration tracking. Qualifications Required: - Bachelor's degree in Computer Science or a related discipline and/or equivalent industry experience. - 1-3 years of troubleshooting experience with a focus on cloud computing in Cloud or hybrid cloud environments. - Strong understanding of access policies, service accounts, IAM roles, and cloud management console operations. - Proficiency in security best practices for cloud resources, networking concepts, protocols, and services. - Experience in log analysis for security-related issues and identifying patterns. - Familiarity with monitoring and logging tools such as Cloud Logging, Cloud Monitoring, Datadog, Prometheus stack, and Grafana. - Hands-on experience with Linux and Windows operating systems, basic scripting, security tools, and version control using Git. GlobalLogic is a trusted digital engineering partner to leading companies worldwide, known for creating innovative digital products and experiences since 2000. As part of the GlobalLogic team, you will experience a culture of caring, continuous learning, interesting and meaningful work, balance, flexibility, and a high-trust environment. This inclusive and supportive culture ensures that you have the opportunity to grow both personally and professionally while working on cutting-edge projects that make a real impact in the industry.,