Job
Description
About the job: Key responsibilities: 1. On-site installation & configuration: Perform comprehensive on-site installations of optical sorting machines, ensuring proper configuration to meet customer specifications. 2. Machine setup & calibration: Conduct initial machine setup, calibration, and testing to ensure optimal performance and functionality according to customer requirements. 3. Customer training: Provide hands-on training to customers and end-users on the operation, maintenance, and troubleshooting of the machines. 4. Technical troubleshooting: Diagnose and resolve technical issues encountered during installation and throughout the post-installation phase, ensuring minimal downtime. 5. Collaboration & customization: Work closely with internal teams to address machine-specific concerns, customizations, and improvements. 6. Documentation: Accurately document installation processes, configuration details, troubleshooting steps, and any issues resolved during the installation. 7. Customer support & satisfaction: Provide exceptional service and support to customers, ensuring high satisfaction through effective problem-solving and timely interventions. 8. Post-installation support: Offer ongoing support to clients, ensuring continued machine performance, and handle any maintenance or technical inquiries 9. Product knowledge & development: Stay up-to-date with the latest product updates, technical developments, and industry trends to provide the best possible service. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 3,40,000 /year Experience: 1 year(s) Deadline: 2025-07-23 23:59:59 Other perks: Health Insurance Skills required: Problem Solving, Hindi Proficiency (Spoken), Conflict Management and Troubleshooting Other Requirements: 1. Educational background: Bachelor’s degree in electrical engineering, electronics, or a related field 2. Experience: Proven experience as a technical engineer, with a strong background in machine installation and technical troubleshooting 3. Hands-on expertise: Practical experience in the installation, calibration, and maintenance of complex machinery 4. Communication skills: Excellent communication and interpersonal skills, with the ability to build rapport and interact effectively with customers and team members 5. Technical proficiency: Ability to read and interpret machine blueprints, technical manuals, and electrical diagrams; basic knowledge of operating systems and software applications is an advantage 6. Problem-solving: Strong troubleshooting skills for mechanical, electrical, and software-related issues 7. Time management: Exceptional time-management skills to prioritize and handle multiple installations and tasks simultaneously 8. Travel flexibility: Willingness to travel extensively and work flexible hours to meet customer installation schedules 9. Customer-centric approach: Focused on delivering high-quality service, with a commitment to ensuring customer satisfaction About Company: Senso Vision is a technology consulting and development startup. We are a team of highly trained and experienced professionals in the domain of computer vision, drone automation, IoT, and machine learning.
