Technical Support Engineer - CAE

As a Technical Support Engineer - CAE at BEACON India, you will play a crucial role in providing technical assistance to clients using CAE software solutions. Your responsibilities will include: - Providing technical support via phone, email, and remote assistance tools - Troubleshooting and diagnosing technical issues related to software installation, configuration, and usage - Collaborating with development and engineering teams to identify and resolve software bugs and performance issues - Assisting in creating and maintaining technical documentation, user guides, and knowledge base articles - Conducting product demonstrations and training sessions for clients - Staying current with industry trends and best practices in CAE software and providing feedback to product development teams Qualifications required for this position include: - Bachelor's degree in engineering, computer science, or a related field - Proven experience in technical support, preferably in the field of CAE software - Strong proficiency in CAE software tools such as ANSYS, ABAQUS, or LS-DYNA - Excellent problem-solving and communication skills - Ability to work independently and under pressure in a fast-paced environment - Customer-focused mindset with a dedication to providing exceptional support and service At BEACON India, we foster a collaborative and inclusive work environment that encourages employees to explore their passion for technology and innovation. Join us to work with cutting-edge software solutions and make a meaningful impact on our clients" success. Apply now for the Technical Support Engineer - CAE position and be part of a team that values your expertise and commitment to excellence. We are excited to welcome you aboard!,