Technical Support Engineer BARC & Projects IT

Job Title:

Location:

About the Role

Technical Support Engineer

technical acumen, problem-solving skills, and hands-on hardware/software support experience

Key Responsibilities

• Troubleshoot hardware and software issues (online/remote) related to BARC equipment and systems.

• Understand and resolve client queries regarding TRP rating systems.

• Manage AMC renewals and maintain AMC stock levels.

• Handle license generation and deprecation processes.

• Coordinate RMA, TAT, and ticket generation with OEMs.

• Perform regular software updates and participate in shift rotations.

• hardware and software installation

• Maintain strong, professional relationships with clients to ensure service excellence.

• Collaborate with support and operations teams for smooth project delivery and issue resolution.

Required Skills & Competencies

• troubleshooting skills

• broadcast technology and TRP systems

• AMC & license management

• RMA & ticketing processes

• shift rotations

• Excellent communication and client relationship skills.

• attention to detail

Why Join Us

• BARC & broadcasting projects

• cutting-edge broadcasting and IT systems

• Opportunities to grow in the broadcast support domain.

Interested candidates can share their updated resumes at [aashna@angelgulfjobs.com].