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Han Digital Solution
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Technical Support Engineer-AWS

Technical Support Engineer-AWS

Han Digital Solution

4 - 6 years

|

4 - 8 Lacs

Hubli Karnataka India

Posted:3 days ago| Platform: Foundit logo

Apply

Skills Required

technical support troubleshooting customer support chat support

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Provide timely and effective technical support to customers via phone, email, or chat
Troubleshoot and resolve complex technical issues related to AWS services
Collaborate with internal teams to identify, implement, and optimize solutions for customer requests and problems
Develop and maintain comprehensive knowledge of AWS products, services, and best practices
Create and maintain technical documentation, knowledge articles, and training materials
Participate in ongoing training and professional development to stay current with new technologies and AWS offerings
Maintain high standards of customer service and ensure positive customer interactions

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