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End User Support

Tata Consultancy Services Limited

6 - 10 years

5 - 7 Lacs

Kolkata West bengal India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

end user support end user

Work Mode

Remote

Job Type

Full Time

Job Description

Roles & Responsibilities

Remote Desktop Management:
Assist users with day-to-day application issues, providing troubleshooting support across different OS platforms and maintaining effective communication.
Application Deployment:
Deploy and troubleshoot applications using deployment tools such as SCCM, Altiris, Marimba, or similar.
Printer Management:
Troubleshoot and resolve printer-related issues.
Antivirus Management:
Implement and manage antivirus policies, perform remediation, and handle vendor interactions.
VPN Administration:
Understand VPN concepts, perform troubleshooting, and support users with VPN connectivity.
Patch Management:
Understand patching concepts and assist with patch deployment using appropriate tools.

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