Technical Specialist

You will be joining Nashik Power Equipment, a company dedicated to manufacturing transformers for the past 18 years in Nasik. As a Technical Specialist, you will hold a full-time hybrid position based in Nasik, with the added benefit of being able to work from home part-time. Your primary responsibilities will include resolving technical issues, offering technical assistance, and ensuring top-tier customer service on a daily basis. To excel in this role, you must possess strong analytical skills and troubleshooting abilities to effectively address various technical challenges. Excellent communication skills and a customer-centric approach are essential in delivering exceptional support to our clients. Prior experience in technical support is required, along with the capability to work both independently and collaboratively within a team setting. Proficiency in utilizing relevant technical tools and systems is crucial for success in this position. While not mandatory, a Bachelor's degree in a related field is preferred to enhance your qualifications.,