Technical Program & Project Management Specialist

Job Title: Technical Program & Project Management Specialist

Location: Chennai

Work Type: Hybrid

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet

Position Description:

• Agile Scrum Master (Certified, Jira & Salesforce Expertise)

Job Summary:

• We are seeking an experienced, certified, and passionate Agile Scrum Master to join our dynamic team. The Scrum Master will be a servant leader responsible for guiding, coaching, and enabling our development teams to achieve self-organization and deliver high-quality products.
• This role involves ensuring adherence to Agile and Scrum principles, facilitating Scrum ceremonies, removing impediments to the team's progress, and leveraging tools like Jira for effective project management and transparency.
• A strong understanding of Salesforce platforms and development processes is crucial to successfully support our teams working within this ecosystem.
• The ideal candidate will foster an environment of continuous improvement, collaboration, and transparency. ¢ Experience in a technical role (e.g., developer, QA) within the Salesforce ecosystem is beneficial for understanding technical challenges.
• Additional Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I) are a plus.
• Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g., various Burndown technologies, Retrospective formats).
• Experience working with global teams.

Skills Required:

• Salesforce, Agile Software Development

Skills Preferred:

• Salesforce

Experience Required:

• Specialist Exp: 6 years in IT; scrum master

Experience Preferred:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience (e.g., 3+ years) as a Scrum Master for a software development team diligently applying Scrum principles, practices, and theory.
• Certified Scrum Master (CSM) from Scrum Alliance, Professional Scrum Master (PSM I, PSM II) from Scrum.org, or SAFe Scrum Master (SSM) certification is required.
• Demonstrable expert-level proficiency with Jira for Agile project management, including setting up boards, configuring workflows, generating reports, and managing backlogs and sprints.
• Strong working knowledge of Salesforce platforms, including an understanding of Salesforce development, configuration, and deployment processes.
• Solid understanding of Agile methodologies (Scrum, Kanban) and the software development lifecycle.
• Excellent communication, facilitation, negotiation, and coaching skills.
• Strong leadership qualities, demonstrating servant leadership, without being authoritative.
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
• Strong analytical and problem-solving skills.

Education Required:

• Bachelor's Degree

Education Preferred:

• Bachelor's Degree

TekWissen® Group is an equal opportunity employer supporting workforce diversity.