Technical Product Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the retail stores, restaurants experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, and restaurants. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers technology systems.

Our customers are at the center of everything we do. Our mission is to enable retail stores, and restaurants to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner.

Position Summary

The Platform Product Manager will own the product definition and delivery of core product integrations and services that are the abstraction of the physical devices and hardware that exist in the retailer's store. NCR Voyix Commerce Platform capabilities and services become GTM products for Enterprise, Emerging and SMB customers in all markets we operate. This candidate will own the strategy and execution on how those capabilities come to life through the touchpoints that retailers and customers use at the front of store across the diverse landscape in retail technology. The ideal candidate is an experienced, energetic product manager focused on helping our customers run their retail through integrated, platform capabilities. You have strong product and technical experience providing platform based solutions that enable broad product use cases, customer segments, multiple channels and multiple end user personas.

Key Areas of Responsibilities:

Develop and implement platform strategies consistent with infrastructure / hardware platform based design This is for 1 India based G13 resources for DIY

Own and build infrastructure / hardware platform services that will enable use cases for Retail and possibly restaurant industries.

Discover, define and build requirements with Retail Product Managers and 3rd party vendors to orchestrate the right user and business interactions with our API products and services

Work closely with engineering, design, marketing, and other stakeholders to ensure platform success

Write product briefs, epics, features, and specifications as needed and validate solution designs

Define platform KPIs and deliver ways to monitor performance.

Manage product lifecycle from ideation to launch and ongoing adoption, ensuring timely delivery of high-quality products.

Be a leader with the agile engineering team and associated sprint team

Manage and maintain the API product information in NCR Developer portal with the engineering team

Communicating platform strategy concisely and simply, in both written & verbal forms, internally to engineering, broader product management, sales, marketing, and executives and externally to customers.

Qualifications:

Total 15+ yrs with 5+ years of product management, preferably in infrastructure / hardware platform-based environments supporting global products

Strong understanding of technology and platform architecture.

Have delivered API products

Technical aptitude to pick up domain knowledge in a fast-paced engineering team Strong analytical and problem-solving skills

Strong diplomacy and communication skills

Experience gathering customer feedback, validating business problems, and gathering market data

Demonstrated track record of driving product lifecycle through each step: initial concept, requirements gathering, development/deployment planning, implementation, launch, testing, analysis, iteration, and end-of-life planning.

Organized with some project management experience

Ability to get stuff done.

Preferred Qualifications:

Retail industry experience and a passion for dining is a plus!

Experience with agile processes and lean methodology.

Previous experience in cloud technologies like GCP and Azure

Working with global teams